Radiology Workflow Coordinator

shm; Purchase (NY); On-site; USD 29,000 - 36,000; Full time

Job summary

VillageMD is seeking an on-site Ultrasound Scheduling Assistant in Purchase, NY. The role supports scheduling, patient flow, and coordination with physicians and sonographers to ensure timely sessions and accurate documentation.

You will manage EMR communications, obtain prior authorizations, and assist with daily operations and patient communication. The position offers a stable weekday schedule and benefits aligned with VillageMD policies.

Qualifications

• Knowledge of insurance companies.
• High school diploma.
• Strong communication and computer skills.
• Experience with EHR and Windows preferred.

Responsibilities

• Creates an environment that promotes customer service excellence.
• Manages scheduling of patients to ensure smooth daily operations.
• Oversees the Contact Center scheduled appointments for accurateness.
• Serves as liaison between staff, physicians, and patients.
• Coordinates testing dates and obtain results.
• Obtains prior authorizations and medical records for referrals.

Skills

Strong communication

Computer skills

Knowledge of insurance companies

Experience with EHR

Windows proficiency

Education

High school diploma

Tools

EHR systems

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all.

We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Schedule: Monday-Thursday 8:00am-5:00pm; Friday 8:00am-3:00pm

Essential Functions and Job Responsibilities:

• Creates an environment that promotes customer service excellence.
• Utilizing following departmental guidelines, ensures scheduling of patients providing smooth daily operations and books appropriate follow up appointments.
• Oversees the Contact Center scheduled appointments for accurateness.
• Serves as a liaison between staff, physicians, healthcare workers, customers and Ultrasound Manager.
• Generates a monthly schedule with Ultrasound Manager to assure appropriate coverage.
• Distributes schedule to staff/ASC on a monthly basis.
• Coordinates testing dates, obtains/tracts results.
• Obtains prior authorizations/faxes medical records for outside referrals.
• Secures prior authorization for all tests that tests that require such, as far in advance as possible.
• Provide overall direction for physicians and sonographers during sessions, informs patients of any delays.
• Instruct patients regarding procedures to ensure cooperation and optimum results.
• Ensures test orders have been entered and signed by MD's prior to the date of service.
• Answers phone/phone notes in a timely, proficient manner.
• Using EMR ensures messages are taken and properly distributed.
• Orders necessary supplies for sites

Required Qualifications:

• Knowledge of insurance companies
• High school diploma
• Strong communication and computer skills
• Experience with EHR and Windows preferred

Pay Range: $21.30 - $26.15 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.