Radiology Support Technician - Weekend

1004 Lehigh Valley Hospital; Bethlehem (Northampton County); On-site; USD 34,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network (LVHN) is seeking a patient services teammate to support radiology services at Lehigh Valley Hospital - Muhlenberg. The role focuses on delivering high-quality patient care, coordinating orders, registrations, and ensuring smooth workflow within the radiology department.

This onsite weekend shift position requires excellent communication, basic computer skills, and the ability to multi-task in a fast-paced environment, with emphasis on safety and patient comfort.

Qualifications

• High School Diploma or GED required.
• Less than 1 year experience in a customer service role.
• Compassionate, positive, and upbeat disposition in interactions with patients and colleagues.
• Ability to multi-task.
• Basic computer and typing skills.
• Interpersonal and communication skills.
• Knowledge of medical terminology.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

• Confirms physician orders are complete with signature, ordered study, reason for test, and obtains missing information.
• Coordinates daily work duties and communicates necessary information.
• Documents LMP, fluoro time, radiologist, appropriate history and all other required documentation.
• Confirms levels of supplies and equipment to meet patient care requirements.
• Maintains accurate information in the database and performs clerical/computer tasks.
• Ensures safety and efficient movement of patients within and between departments.
• Ensures images have crossed into PACS before study completion.
• Performs registrations as required.
• Maintains cleanliness and sanitation of the work area and keeps orderliness.
• Adheres to facility policies and supports quality patient care.

Skills

Customer service

Compassionate demeanor

Multi-tasking

Typing

Interpersonal communication

Medical terminology

BLS within 30 days

Education

High School Diploma/GED

American Heart Association BLS Certification (PA)

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Performs a variety of support functions to facilitate the delivery of services to radiology patients following the guidelines for radiation safety. Delivers a high level of patient care and customer service to promote patient satisfaction.

Job Duties

• Confirms physician orders are complete and includes signature, ordered study, reason for test (diagnosis/CPT codes) and obtains missing information prior to treatment.
• Ensures coordination of daily work duties and communicates any necessary information.
• Documents LMP, fluoro time, radiologist, appropriate history and all other required documentation.
• Confirms levels of supplies and equipment to meet requirements for patient care and/or specific departments.
• Maintains accurate information in the database; performs all clerical/computer functions to support patient care.
• Ensures the safety and efficiency of movement and transportation of patients within and to and from departments.
• Ensures images have crossed into PACS before study is complete.
• Performs registrations, as required.
• Assumes responsibility for cleanliness and sanitation of the immediate work area and maintains orderliness.

Minimum Qualifications

• High School Diploma/GED
• Less than 1 year experience in a customer service role
• Ability to display a compassionate, positive, and upbeat disposition in interactions with patients and colleagues.
• Ability to multi-task.
• Basic computer and typing skills.
• Interpersonal, and communication skills.
• Knowledge of medical terminology.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Physical Demands

• Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight.
• Frequent to continuous standing/walking.
• Patient transporters can walk 8-10 miles per shift.
• Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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Work Shift: Weekend Shift Address: 2545 Schoenersville Rd Primary Location: Lehigh Valley Hospital- Muhlenberg Position Type: Onsite Union: Not Applicable Work Schedule: Saturday and Sunday 7am-7:30pm. Includes holidays that land on weekends.

Department: 1004-06124 CT Scan - Muhl Lehigh Valley Health Network (LVHN) is the region's largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work®. LVHN's culture of trust - and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune - align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN's core values - Compassion, Integrity, Collaboration and Excellence - you will have a rewarding and successful career here.