Radiology Scheduling Coordinator

FourStone Partners; West Chester (Chester County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) plans

Educational assistance

Life insurance

Ongoing rewards and recognition

Job summary

FourStone Partners in Chester County is looking for a Radiology Scheduling Coordinator to join our team. In this entry-level role, you will primarily schedule appointments for radiology referrals, ensuring clear communication with patients and staff.

The ideal candidate will have 1-2 years of customer service experience and a keen attention to detail. We offer a competitive salary and a comprehensive benefits package aimed at enhancing employee well-being.

Qualifications

• 1-2 years customer service experience is preferred.
• Ability to follow workflow instructions.
• Highly articulate with a friendly demeanor.

Responsibilities

• Schedule appointments for radiology referrals.
• Type and enter data into scheduling software.
• Respond promptly to all communications.
• Acquire insurance referrals and pre-authorizations.

Skills

Customer service experience

Professional demeanor

Attention to detail

Computer proficiency (MS Office)

Job description

FourStone Partners is an innovative consulting firm specializing in business development, sales outsourcing, and operational support services within the Workers' Compensation industry. Being bilingual is not required, though there may be times when our team communicates with Spanish speakers for whom English is a second language.

We are currently seeing a Radiology Scheduling Coordinator to join our growing team! The Radiology Scheduling Coordinator will schedule appointments for radiology referrals. Prior medical scheduling experience within a provider's office strongly preferred. This is considered an entry level position.

Essential Duties

• Responds promptly and professionally to all communications
• Types and enters data into scheduling software
• Schedules radiology appointments with patients
• Acquires insurance referrals and pre-authorizations as needed for appointments to be scheduled
• Obtains necessary paperwork required for payment by the insurance provider including but not limited to obtaining the prescription, any pertinent information from a Primary Care Physician (PCP) or hospital; will follow-up with insurance provider as needed
• Relays information regarding appointments to staff, medical care providers and family/guardians clearly and professionally
• Tracks medical appointments to ensure all required and recommended medical follow up appointments and diagnostic imaging are scheduled and completed
• Tracks documentation of all encounters with medical providers; ensures that the associated documentation reaches the responsible staff and that they are aware of the requested follow up
• Supports the program to ensure the individual and staff are prepared for individual radiology appointments
• Obtains consultative, diagnostic, and other clinical reports
• Performs other work as assigned

Ideal Candidate Skills

• 1‑2 years customer service experience
• Highly articulate with professional, friendly demeanor
• Ability to follow workflow instructions
• Attention to detail and prompt follow up
• Proficient use of computers including MS Office

FourStone Partners recognizes that our greatest assets are our employees. We strive to create a mutually rewarding work environment to ensure employee engagement, recognition, and professional development. Our total rewards package includes a competitive salary, excellent benefits, traditional and Roth 401(k), educational assistance, life insurance, and ongoing rewards and recognition. These programs aim to protect your health, your finances, and ultimately your peace of mind. Come join the Team!