Radiology Scheduling Coordinator

Radiology Associates of Hartford; Enfield (CT); On-site; USD 25,000 - 30,000; Full time

Job summary

Radiology Associates of Hartford is seeking a detail-focused scheduling clerk to handle patient appointments across multiple imaging centers. You will manage high-volume inbound and outbound calls, verify RX orders, and maintain accurate demographics and exam details.

This role emphasizes accuracy, HIPAA compliance, and courteous service in a fast-paced healthcare call center. A high school diploma and radiology scheduling experience are required, with opportunities to contribute to a

Qualifications

• High school diploma or GED required.
• Radiology scheduling experience required.
• Proficient computer skills and typing speed of at least 35 wpm.
• One year radiology scheduling experience requested.

Responsibilities

• Handle high volume inbound calls and schedule patient exams per RX orders while ensuring accuracy and timeliness.
• Accept special assignments to support call center, scheduling and practices.
• Place outbound calls to schedule exams when RX is received.
• Follow up on patient and physician inquiries.
• Maintain courteous and professional communication with callers.
• Maintain a daily average of 50+ scheduled exams with minimal errors.
• Coordinate with referring offices to obtain and verify RX orders.
• Escalate priority issues to the scheduling team lead or management.
• Communicate scheduling information to the team to ensure continuity of care.
• Adhere to HIPAA and protect patient confidentiality.
• Attend trainings and meetings as required.
• Manage outbound work queues and optimize schedules daily.
• Provide job-shadowing and onboarding support.
• Perform other duties as assigned.

Skills

Proven track record of accurate andEff

Typing speed 35 wpm

Computer experience

Education

High School Diploma or GED

Radiology-specific experience

1 year radiology scheduling experience

Job description

Radiology Associates of Hartford is seeking a detail-focused scheduling clerk to handle patient appointments across multiple imaging centers. You will manage high-volume inbound and outbound calls, verify RX orders, and maintain accurate demographics and exam details.

This role emphasizes accuracy, HIPAA compliance, and courteous service in a fast-paced healthcare call center. A high school diploma and radiology scheduling experience are required, with opportunities to contribute to a