Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST

Royal Health Inc; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare technology company is seeking a Radiology Scheduler for a remote, full-time position. The role involves managing scheduling and pre-registration of procedures, ensuring excellent patient service, and maintaining professionalism in communication. Ideal candidates will have experience in a virtual healthcare environment and a dedication to patient care.

Qualifications

• At least one year of clinical or scheduling experience.
• Experience managing multiple phone lines in a virtual environment.

Responsibilities

• Provide excellent patient service and handle high-volume phone lines.
• Assist in scheduling procedures using correct CPT codes.
• Gather complete clinical, demographic, and financial information.

Skills

Customer Service

Communication

Education

High School Diploma or GED

Job description

Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST

Join to apply for the Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST role at Royal Health Inc.

Job Overview

Royal Health Inc, headquartered in White Plains, NY, is a leader in healthcare operations technology, providing software and services to the healthcare industry. We focus on patient, provider, and operational workflows to optimize engagement throughout the exam lifecycle. Our team is customer-centric, supportive, and collaborative.

Work from home in the United States. Our Scheduling Coordinators manage scheduling and pre-registration of procedures via phone, maintaining professionalism and courtesy in communication with patients, providers, and insurance companies. Hardware is provided for remote work.

Responsibilities

1. Provide excellent patient service and first impressions.
2. Handle multiple high-volume phone lines efficiently.
3. Assist patients and referring physicians in scheduling procedures using correct CPT codes.
4. Gather complete clinical, demographic, and financial information during scheduling.
5. Provide patients with preparation and appointment instructions.
6. Manage calls using a centralized phone system for all outpatient sites.
7. Support various shifts: 8:30AM-5:00PM CST, 9:30AM-6:00PM EST, 9:00AM-5:30PM CST, 10:00AM-6:30PM EST.

Qualifications

• Experience managing multiple phone lines and providing superior customer service in a virtual healthcare environment.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Radiology scheduling experience required.
• At least one year of clinical or scheduling experience.
• Dedicated home office with high-speed internet.
• High School Diploma or GED.
• US residency only.

Preferred

• Medical terminology background or medical office experience.

Additional Details

• Entry level position.
• Full-time employment.
• Healthcare Provider role in the IT Services and Consulting industry.