Radiology Resource Assistant

Children's National Hospital; Washington (District of Columbia); On-site; USD 29,163 - 58,341; Full time

Job summary

Children’s National Hospital is seeking a Radiology Resource Assistant (RRA) on a PRN basis to support pediatric radiology services across campus and affiliated sites. You will help technologists, RNs, and radiologists before, during, and after exams, transport patients, and ensure smooth patient flow.

The role requires a High School Diploma or GED and at least 1 year of patient care experience, with strong communication and organizational skills.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in a patient care setting.
• Good oral and written communication skills.
• Good organizational skills and attention to detail.
• Professional demeanor in interactions with patients, families, and staff.

Responsibilities

• Assist technologists, RNs, and radiologists before, during, and after radiology exams.
• Transport patients (inpatient, outpatient, ED).
• Coordinate patient flow and communicate status or delays.
• Answer phones and take messages for radiology staff.
• Assist in uploading imaging CDs into PACS.
• Support room stocking, cleaning, supplies checks, and room turnover.

Skills

Patient care

Communication

Organization

Professionalism

Stress management

Education

High School Diploma or GED

Job description

Who We Are

The Division of Diagnostic Imaging and Radiology is located within the hospital (SZ campus) and at the Rockville, Maryland Children's National Imaging (CNI) site. The Division offers imaging services for a complete range of pediatric diseases and conditions.

Kids Are Our Everything.

Department: 10187 Ultrasound without RNs. Pay Range: $21.17 - $42.35. Work Schedule: PRN.

What You’ll Do

The Radiology Resource Assistant (RRA) position description incorporates the core responsibilities of the job. It is recognized other related duties not specifically mentioned might also be performed, and not all responsibilities may be carried out depending on operational needs. As a member of the Radiology Team and under the supervision and direction of a registered technologist, registered nurse and/or a radiologist, the Radiology Resource Assistant will assist in the delivery of patient care to pediatric radiology patients in a safe and organized manner. The RRA will be responsible for assisting technologists, RNs, and radiologists before, during, and after radiology exams. The RRA transports patients (inpatient, outpatient and ED). The RRA coordinates patient flow, communicates with patients about status, schedule issues, and/or delays. The RRA answers phones and takes messages for technologists, RNs, and/or radiologists. In addition, the RRA helps providers requesting radiology imaging CD uploads into the PACS system. The RRA supports technologists in stocking rooms, cleaning, checking supplies for expiration, preparing patients for their radiology exam, and expediting the turnover of imaging rooms.

What You’ll Bring

Minimum Education

• High School Diploma or GED (Required)

Minimum Experience

• At least 1 year of experience in a patient care setting. Student or volunteer experience may be considered. (Required)
• Possess good oral and written communication skills.
• Possess good organizational skills and pays attention to detail.
• Demonstrate professionalism during all patient, staff, and family interactions.
• Able to maintain composure and focus on assigned tasks in a high stress environment.

Certifications/License Requirements

• Cardio-Pulmonary Resuscitation (CPR) CPR certification must be earned prior to the RRA working independently. Upon Hire (Required)

Functional Accountabilities

Equipment and Imaging Room Management

• Assists technologists with maintaining pre-set levels of unit supplies and materials in storage and patient care areas.
• Assists with reviewing supplies in storage areas to remove expired items.
• Assists in setting up imaging rooms to ensure quick room turnover for technologists.
• Ensures cleanliness of imaging equipment in conjunction with technologists.

Communication

• Speaks to patients, families, visitors, staff and Hospital personnel using kind, friendly and tactful communications.
• Provides updates to patients regarding scheduling delays; apologizes and keeps family informed.
• Frequently checks front desks for pending patients and communicates information to technologists, RNs, and/or radiologists.
• Responds to questions and requests in a helpful manner.
• Reports patient/family concern/complaint to technologist, RN, manager or radiologist immediately.
• Assists with patient wayfinding.
• Accompanies outpatients from waiting areas to imaging rooms.
• Provides gowns and instructs patients on how to prepare for their imaging exam.
• Answers the telephone, takes messages, and triages phone calls to support technologists, RNs, and/or radiologists.

Transport

• Transport radiology inpatients, outpatients, and ED patients, utilizing appropriate identification.
• Assists with lifting and transferring patients from wheelchair or stretcher to imaging table and vice versa; applies correct body mechanics and principles of safety.

Clerical

• Delivers interoffice mail and other items.
• Unpacks supplies and assists with stocking rooms.
• Uploads CDs into the PACS system when requested.

Other Functions

• Contributes to the achievement of established departmental goals and objectives and adheres to departmental policies, procedures, quality standards, and safety standards; comply with governmental and accreditation regulations.
• Accepts direction from technologists, RNs, radiologists and/or managers.
• Secures personal items and valuables in assigned locker.
• Remains within the department assigned shift. Notifies lead technologist or manager when leaving the unit for unit/patient care related errands.
• Uses downtime productively.
• Attends mandatory in-service/educational programs to learn about new products, equipment, skills.

Salary and Benefits

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Equal Opportunity Statement

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Drug-Free Workplace Policy

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children’s National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.