Radiology Manager

Wyckoff Heights Medical Center; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Wyckoff Heights Medical Center is seeking a Radiology Manager to lead the Medical Imaging Department's daily operations, ensuring safe, high‑quality patient imaging services. You will supervise technologists and support staff, manage staffing and budgets, and collaborate with physicians and hospital leadership to meet strategic goals.

The role requires five years in diagnostic imaging with leadership experience, and current ARRT and NY radiologic licensure where applicable.

Qualifications

• Bachelor's degree in healthcare or related field is preferred.
• Master's degree preferred.
• Minimum five years in diagnostic imaging with leadership experience.
• Experience with regulatory compliance, budgeting and staffing.

Responsibilities

• Lead daily operations of all imaging modalities and staff.
• Monitor performance metrics, quality indicators, and patient flow.
• Develop policy, procedures, and budgets for the department.
• Coordinate with radiologists and hospital leadership on strategic goals.
• Oversee staffing, training, and competency assessments.

Skills

Leadership

Radiology operations

Regulatory compliance

Problem solving

Communication

Data analysis

Project management

Staff collaboration

Staff scheduling

Education

Bachelor's degree in Healthcare Admin / Radiologic Sciences / Business Admin

Master's degree (preferred)

Tools

PACS

RIS

EPIC/EMR

Microsoft Office

Job description

The Radiology Manager is responsible for the daily operations, leadership, and oversight of the Medical Imaging Department. This position ensures the delivery of safe, high-quality, patient-centered imaging services while maintaining compliance with regulatory and accreditation standards. The Radiology Manager supervises technical and support staff, oversees departmental workflow, manages staffing and budgeting, develops policies and procedures, and collaborates with physicians and hospital leadership to achieve operational and strategic goals.

Essential Duties and Responsibilities

Leadership & Operations

• Manage the daily operations of all assigned imaging modalities, including Diagnostic Radiology, CT, MRI, Ultrasound, Mammography, Interventional Radiology, Nuclear Medicine, and related services.
• Provide leadership, supervision, and support to technologists, supervisors, imaging assistants, and support staff.
• Ensure efficient patient flow and timely completion of imaging studies.
• Monitor departmental performance metrics, productivity, patient satisfaction, turnaround times, and quality indicators.
• Develop and implement initiatives to improve operational efficiency and patient access.
• Participate in strategic planning and departmental growth initiatives.

Staff Management

• Recruit, interview, hire, train, mentor, and evaluate imaging personnel.
• Conduct employee performance evaluations and competency assessments.
• Manage staff schedules to ensure appropriate coverage and efficient utilization of resources.
• Address employee relations issues in collaboration with Human Resources.
• Foster a positive work environment focused on teamwork, accountability, and professional development.
• Ensure completion of required education, certifications, and annual competencies.

Quality & Regulatory Compliance

• Ensure compliance with Joint Commission, Department of Health (DOH), CMS, ACR, HIPAA, OSHA, and hospital policies.
• Lead readiness efforts for regulatory inspections, surveys, and accreditation reviews.
• Monitor quality assurance and quality control programs across imaging services.
• Investigate and address patient safety events, incident reports, and compliance concerns.
• Develop, review, and update departmental policies and procedures.
• Assist in preparing and managing departmental budgets.
• Monitor labor expenses, productivity, overtime utilization, and supply costs.
• Manage inventory, equipment purchases, and vendor relationships.
• Evaluate capital equipment needs and participate in purchasing decisions.
• Identify opportunities for cost savings while maintaining quality patient care.

Equipment & Technology

• Oversee maintenance and performance of imaging equipment.
• Coordinate preventive maintenance, repairs, and service agreements.
• Collaborate with Information Technology and PACS administrators regarding imaging systems, RIS, PACS, EMR integration, and workflow improvements.
• Support implementation of new technologies, equipment, and imaging programs.
• Collaborate with radiologists, physicians, nursing departments, and hospital leadership to support patient care needs.
• Resolve patient, physician, and staff concerns professionally and effectively.
• Promote excellent customer service and patient satisfaction throughout the department.

Qualifications

Education

• Bachelor's Degree in Healthcare Administration, Radiologic Sciences, Business Administration, or related field preferred.
• Master's Degree preferred.

Experience

• Minimum of five (5) years of progressive experience in diagnostic imaging.
• Minimum of three (3) years of leadership, supervisory, or management experience in a healthcare setting.
• Experience with regulatory compliance, budgeting, staffing, and quality management required.

Certifications/Licensure

• Current ARRT Certification required.
• Current New York State Radiologic Technologist License required (where applicable).
• Advanced modality certification (CT, MRI, Mammography, Interventional Radiology, or similar) preferred.
• BLS certification required.

Knowledge, Skills, and Abilities

• Strong leadership and team-building skills.
• Comprehensive knowledge of radiology operations and imaging workflows.
• Knowledge of regulatory standards including Joint Commission, ACR, CMS, DOH, OSHA, and HIPAA.
• Effective problem-solving and conflict-resolution abilities.
• Strong verbal and written communication skills.
• Proficiency with PACS, RIS, EPIC/EMR systems, and Microsoft Office applications.
• Ability to analyze data and utilize metrics to improve operational performance.
• Strong organizational and project management skills.

Key Performance Indicators (KPIs)

• Staff engagement and retention
• Imaging turnaround times
• Regulatory compliance outcomes
• Budget performance
• Productivity and labor management metrics