Radiology Front Desk Scheduler

Jobtome; Town of Fishkill (NY); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental Insurance

Vision Insurance

Life AD&D Insurance

Short-term disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Résumé du poste

UnitedHealth Group in Mount Kisco, NY is seeking a Radiology Front Desk Scheduler. The role supports patient check-in/out, insurance verification, and scheduling of radiology procedures in a fast-paced clinical environment.

Responsibilities include accurate data collection, telephone handling, and coordination with multidisciplinary teams to ensure continuity of care. Local benefits and comprehensive coverage are offered.

Qualifications

• High School Diploma or GED.
• 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1+ years of customer service or Healthcare related experience
• Ability to abide by the code of conduct per Optum UHG
• Ability to work 40 hoursweek as listed in the job posting

Responsabilités

• Obtain accurate and updated patient information such as name, address, and insurance information
• Perform insurance verification on the date of service
• Schedule radiology procedures in an organized and efficient manner
• Knowledge of medical terminology and radiology procedures and requirements
• Check In and Check Out patients
• Answering incoming and outgoing telephone calls promptly and courteously
• Perform referral documentation promptly
• Adhere to Optum Employee Policies and work cohesively with team

Connaissances

Customer service

Multitasking

Communication skills

Time management

Formation

High School Diploma or GED

Outils

EPIC EHR

Outlook

Excel

Word

Scheduling software

Description du poste

Optum NY/NJ, is seeking a Radiology Front Desk Scheduler to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Front Desk Scheduler to join our team.

Location:

600 Westage Business Center Drive, First Floor, Fishkill, NY 12524

Schedule:

Monday through Friday a 40-hour work week from 9:00 am to 6:00 pm. Required rotating Saturdays between the hours of 8:00 am to 3:00 pm. (hours may change due to business needs)

Primary Responsibilities:

• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Scheduling radiology procedures in an organized and efficient manner
• Knowledge of medical terminology and radiology procedures and requirements
• File, Fax and maintain medical records
• Check In and Check Out patients
• Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
• Confirms and schedule appointments
• Answering incoming and outgoing telephone calls promptly and courteously
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Adhere to the standards identified via Sparq regarding Optum Employee Policies
• Work cohesively with fellow employees to achieve specific team goals
• Attend quarterly departmental trainings
• Comfortable working in high pace environment
• Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
• Assure the continuity of care through scheduling and tracking systems
• Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
• Comply with administrative policies to ensure quality of care
• Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
• All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
• Ability to arrive on time and abide by the code of conduct per Optum\ UHG
• Cross-train and help in other locations if needed
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group?

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Required Qualifications:

• High School Diploma or GED
• 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
• 1+ years of customer service or Healthcare related experience
• Ability to abide by the code of conduct per Optum\ UHG
• Ability to work 40 hoursweek as listed in the job posting

Preferred Qualifications:

• Experience working with an electronic health record (EPIC)
• Knowledge of Radiology
• Knowledge of Medical terms
• Experience working with scheduling programs
• 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records

Soft Skills:

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlinesAbility to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills;
  ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.