Radiology Front Desk & Patient Experience Specialist

Foundation Radiology Group; Roanoke (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Medical, dental, and vision benefits

401k with company match

Life and disability insurance

Tuition reimbursement

Adoption assistance

PTO and holidays

Pet insurance

Job summary

RAYUS Radiology in Roanoke, VA is seeking a Front Office Associate to greet patients, register them, answer phones, and schedule appointments. You will coordinate with imaging staff and ensure smooth patient flow in a cheerful, professional manner.

The position requires accurate data entry, insurance verification, and strong customer service. This front desk role supports referrals and imaging workflow in a busy radiology center.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service experience preferred.
• Proficient in using computer systems and typing; working knowledge of Microsoft Office Suite.

Responsibilities

• Greet and register patients for imaging services; process payments and copays as needed.
• Answer and route phone calls; assist center team members as required.
• Coordinate with imaging staff and patients; relay scanner status and clinic information.
• Maintain front office area and office supplies; manage patient information sheets.

Skills

Customer service

Computer literacy

Microsoft Office

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Teams

Job description

RAYUS Radiology in Roanoke, VA is seeking a Front Office Associate to greet patients, register them, answer phones, and schedule appointments. You will coordinate with imaging staff and ensure smooth patient flow in a cheerful, professional manner.

The position requires accurate data entry, insurance verification, and strong customer service. This front desk role supports referrals and imaging workflow in a busy radiology center.