Radiology Facilitator

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 21,000 - 28,000; Full time

Job summary

Geisinger is seeking a dedicated Radiology Support Assistant to assist Radiology staff with non-technical duties and direct patient contact. You will transport patients, prepare imaging rooms, and support study processing and clerical tasks in a busy radiology environment.

The role involves coordinating schedules, answering phones, and assisting in emergencies while ensuring a smooth patient flow and accurate record keeping within the department.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year healthcare experience required.
• Minimum 1 year imaging experience preferred.
• Basic Life Support certification required.

Responsibilities

• Greets patients, assists with paperwork and transports to imaging areas.
• Schedules patient appointments when needed.
• Prepares and processes imaging requests for technical staff.
• Answers calls and routes inquiries appropriately.
• Documents patient information from interviews or physician input.
• Performs clerical functions as required.
• Assists in patient preparation and examination completion.
• Verifies patient schedules and assists in emergencies.
• Transports patients to/from treatment areas and positions them for studies.
• Maintains records and ensures supplies are stocked.
• Supports imaging staff with duties to complete studies.

Skills

Patient transport

Clerical support

Scheduling

Communication

Education

High School Diploma or GED

Job description

Job Summary

Primarily assists Radiology staff in providing non-technical support to the various departments of Radiology. Expedites procedures through direct patient contact including patient transportation, patient preparation, specimen transportation, preparation of imaging rooms and other related assistance. Involves clerical support such as processing studies, answering phones, and scheduling studies. Individualized duties are defined by each area.

Job Summary

Primarily assists Radiology staff in providing non-technical support to the various departments of Radiology. Expedites procedures through direct patient contact including patient transportation, patient preparation, specimen transportation, preparation of imaging rooms and other related assistance. Involves clerical support such as processing studies, answering phones, and scheduling studies. Individualized duties are defined by each area.

Job Duties

• Greets patients upon arrival, aids in filling out necessary paperwork and transports patients to appropriate imaging areas.
• Schedules patient appointments when needed.
• Prepares and processes requests for imaging and processes these requests to the appropriate technical personnel.
• Answers telephone calls for area and routes call appropriately.
• Compiles and documents information based on patient interviews or physician input by typing, posting, and filing as the need dictates.
• Performs clerical functions as required and requested.
• Assists in patient preparation and completion of examinations.
• Verifies patient schedules.
• Observes a patient when required.
• Assists in emergency situations.
• Transports patients to and from treatment area assisting them both on and off the table and while positioning properly for studies.
• Prepares and maintains records and files as directed.
• Assists in ensuring all necessary supplies are available and stocked.
• Assists in completing requests for supplies.
• Assists technical staff with any/all duties necessary for completion of imaging studies.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 1 year-Healthcare (Required), Minimum of 1 year-Imaging (Preferred)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.