Radiology Clinical Operations Manager

University of Washington; Seattle (WA); On-site; USD 170,000 - 205,000; Full time

Job summary

University of Washington's UW Medical Center - Montlake Radiology Department is seeking a Radiology Clinical Operations Manager to lead operational performance across multiple radiology modalities. You will oversee clinical diagnostic radiology units at five campuses, collaborate with senior leaders and physicians, and drive process improvements to ensure safe, efficient patient care.

This full-time, day-shift role requires travel between sites and a strong background in radiology operations,

Qualifications

• Bachelor’s degree in Science, Radiology, or Business.
• Current registration as a radiologic technologist in Washington state and ARRT in good standing.
• 4+ years of supervisory experience in a large radiology department.
• 5+ years of experience as a Radiologic Technologist.
• Strong leadership, communication and process-improvement skills.

Responsibilities

• Lead operational performance across radiology modalities under guidance of senior leadership.
• Coordinate and manage performance improvement activities with directors, radiologists and staff.
• Organize meetings, ensure professional communication, and align operations with UWMC priorities.
• Oversee overall clinical and technical operation of assigned Radiology modalities.
• Manage business functions and processes for Radiology to optimize patient care and safety.
• Ensure effective use of RIS, PACS, EMR and related systems; identify enhancements.
• Assist with hospital billing, denials, and CPT/RVU updates within Radiology revenue cycle.
• Monitor site operations across multiple campuses for cost-effectiveness and satisfaction.

Education

Bachelor's degree in Science, Radiology, or Business

Tools

RIS

PACS

EMR

Electronic order entry

Clinical decision support systems

Job description

Job Description The

Radiology Clinical Operations Manager.

• Day Shift

Job Description The UW Medical Center - Montlake Radiology Department has an outstanding opportunity for a Radiology Clinical Operations Manager.

WORK SCHEDULE

• Full-Time / 40 Hours per Week
• Day Shift

POSITION HIGHLIGHTS

• Serve as a key leadership role in the Department of Radiology for operational responsibility and initiatives of multiple modalities.
• Oversee the clinical diagnostic radiology units at the five campuses of UWMC. This will require frequent travel to these locations to assure consistent service standards, evaluate operations and provide leadership and structure for the department.
• Be responsible for assisting the department director and assistant director with all aspects of the department and administrative functions.

Primary Job Responsibilities

• Under the guidance of the Assistant Director and Director, models leadership in accordance with organizational goals, objectives and initiatives.
• Coordinate and manage performance improvement activities within the clinical sites of service in collaboration with the director, medical director, supervisors, radiologists and staff, and with other departments as appropriate.
• Work collaboratively with the senior leaders and physicians to ensure success of the department. This includes, but is not limited to, organizing and facilitating meetings, ensuring professional communication at all times, and use appropriate forums and escalation pathways. The manager is expected to understand the priorities of UWMC and align the operations to achieve set goals.
• Be responsible and accountable for the overall clinical and technical operation of the assigned Radiology department modalities.
• Management, oversight, maintenance and improvement of the business functions and processes for Radiology.
• Must be knowledgeable in the detailed operation of the Radiology Information System, PACS, EMR, electronic order entry and clinical decision support systems. Assures appropriate, effective utilization of the systems by supervisors/leads/staff. Identifies and recommends system/process enhancements.
• Assist senior leadership with hospital billing and compliance process in Radiology for: Technical billing, account rejection, resolution of registration/pre-authorization/ABN issues, charge master/CPT codes/RVU updates/APC education, research/special billing tracking and processing.
• Manage general operations of the Radiology Departments at all sites in a cost-effective manner to insure patient, physician, visitor and staff satisfaction, as well as safety, efficient patient flow, optimum use of equipment, and highest quality diagnostic results.
• Interface with hospital departments to provide effective service and support systems for the Department of Radiology. This may include Finance, Patient Care Services, Ambulatory Care, Materials Management, Process Improvement and all other partners within the medical centers and clinics.
• Assist with development, justifications, and achieving the fiscal budgets for the 9 cost centers within the department of Radiology. Monitor patient revenues, expenses and assist the senior leadership with appropriate reports. Takes actions to correct problematic areas.
• Assist with managing revenue cycle flow in the department to ensure timely submission of charges. This includes monitoring late charges, denials and working with all areas and adjacent departments to optimize efficiency and effectiveness.

DESIRED

• MBA or MHA desired
• Registered in additional ARRT modalities
• Academic hospital experience
• Demonstrated experience in planning, construction and equipment installations
• Analystic skills and leadership in process improvement
• Exceptional communication skills; both verbal and written
• Proficiency with RIS and PACS systems
• Proficiency in Microsoft Office suite

Required Position Qualifications

• Bachelor's degree in Science, Radiology, or Business
• Current registration as a registered technologist through the American Registry of Radiologic Technologists or equivalent
• 4 or more years of previous supervisory experience in a large radiology department or practice
• 5 or more years of experience as a Radiologic Technologist
• Washington State licensed Radiologic Technologist
• Good standing with the ARRT
• An equivalent combination of education and experience may substitute for stated requirements

About UW Medical Center-Montlake

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.

Excellence. Exploration. Education.

About UW Medicine - Where Your Impact Goes Further

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits And Position Details

Pay Range Minimum:

$170,004.00 annual

Pay Range Maximum

$204,996.00 annual

Benefits

Other Compensation:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

Not Applicable

About The UW

Working at the University of Washington provides a unique opportunity to change lives- on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.