Radiology Care Coordination Specialist

MercyOne; Waterloo (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Wellness Program

Life Insurance

Education Reimbursement

403b Match

PTO

Holidays

Leave Options

Job summary

MercyOne in Iowa seeks a Radiology Care Coordination Specialist to coordinate next-level imaging care and support patients, families, and physicians. You will work with imaging modalities to ensure efficient scheduling and care transitions within a large health system.

The role emphasizes teamwork, autonomy, and strong communication across departments, with full-time day shifts and a comprehensive benefits package.

Qualifications

• High school diploma or higher; post-high school medical education preferred.
• At least one year of clinical oncology health care or hospital-based experience.
• Strong interpersonal and communication skills with patients and staff.

Responsibilities

• Coordinate next level of service for patients within Imaging services.
• Act as a resource to patients, families or physicians seeking assistance.
• Collaborate with imaging modalities to schedule and coordinate patients.

Skills

Interpersonal skills

Organizational skills

Problem solving

Autonomy

Collaboration

Technical software

Excel

Word

Epic experience

Education

High school diploma

Associate degree preferred

Post-high school medical education

Tools

Epic

Excel

Word

Job description

Employment Type:Full timeShift:Day ShiftDescription:MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center
MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
MercyOne Oelwein Medical Center, Community Level IV Trauma Designation
With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.
MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties. Join our exceptional team at Mercy One as a Radiology Care Coordination Specialist! At Mercy One, you'll have the opportunity to grow your skills, work with state-of-the-art technology, and make a real difference in the lives of our patients.

As a Radiology Care Coordination Specialist at MercyOne, you will ensures the coordination of the next level of service/care/needs for patients within Imaging services, act as a resource to patient, family or physician calling for assistance, and works collaboratively with imaging modalities to ensure efficient coordination of patient schedules.

Schedule:

• 40 hours a week
• Day shift

Minimum Qualifications:

• High school diploma. At least one year of post-high school medical education. Associate degree preferred.
• At least one (1) year of clinical oncology health care or hospital-based experience.
• Demonstrated interpersonal skills in order to interact and communicate with patients and medical staff.
• Comprehensive understanding of medical terminology.
• Ability to function autonomously, self-directed with a high level of judgment and decision-making.
• Demonstrated organizational skills necessary to develop and manage multiple monitoring systems.
• Demonstrated proficiency in computer databases and software to include Excel, Word. Prefer prior Epic experience.
• Demonstrated ability to effectively problem solve with internal and external customers and systems.
• Must be comfortable operating in a collaborative environment.
• Must possess a personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

At MercyOne, we care deeply about your well-being—both physical and mental. That’s why we offer a comprehensive benefits package designed to support you in every stage of life. Here’s an overview of what you can expect:

• Personalized Health Insurance Plans: Including dental and vision coverage, available to you from Day 1
• Wellness Programs: Designed to help you maintain a healthy lifestyle
• Life Insurance Coverage: Providing peace of mind for you and your loved ones
• Education Reimbursement: Supporting your professional growth and development
• 403b Retirement Plan with Company Match: Helping you plan for a secure future
• Paid Time Off (PTO) Accrual: Begin earning PTO from Day 1
• Six Paid Holidays: Enjoy time to rest and recharge
• Long- and Short-Term Leave Options: Supporting you during life’s unexpected events

We’re committed to providing benefits that meet your needs and enhance your quality of life. Join us and experience a workplace that truly values you!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.