Radiology Associate III

Lexington Medical Center; West Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization seeks a Radiology Support staff member. This full-time role includes greeting patients, handling clerical duties, and ensuring a smooth operational flow in the radiology department. Ideal candidates should be organized, possess excellent communication skills, and have at least a high school diploma.

Benefits

Day ONE medical, dental, and life insurance benefits

403(b) match plan eligibility

Employer paid life insurance

Tuition reimbursement

Student loan forgiveness

Qualifications

• Minimum 1 year of work experience in a related area.
• Ability to handle stressful situations.
• No specific certifications required.

Responsibilities

• Greet patients and manage sign-in procedures.
• Handle phone inquiries and direct calls.
• Monitor waiting patients and ensure timely service.

Skills

Communication

Customer Service

Organization

Education

High School Diploma or Equivalent

Job description

Radiology Support
Full Time
AM Shift
0630-1800 - 8 hour shifts, 40 hours per week

Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #1 in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the only hospital named one of the Best Places to Work in South Carolinaand the first hospital in the state to achieve Magnet with Distinction status for excellence in nursing care.

The 607-bed teaching hospital anchors a health care network that includes six community medical centers and employs more than 8,700 health care professionals. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina’s first HeartCARE CenterTMand an accredited Cancer Center of Excellence affiliated with MUSC Hollings Cancer Center for research and education. The network also features an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer’s care center and nearly 80 physician practices. Its postgraduate medical education programs include family medicine and transitional year.

Job Summary

Greets patients and medical personnel, answers telephone and performs a variety of routine clerical duties. Performs necessary clerical duties pertaining to Radiology, CT, Nuclear Medicines, Ultrasound, Women’s Imaging Center, MRI and IVR.

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: 1 Year of work experience in a related area that demonstrates ability to work well with others and handle stressful situations.
• Substitutable Education & Experience: None.
• Required Certifications/Licensure: None.
• Required Training: None.

Essential Functions

• Greet patients and have them sign in after determining they are in the right place.
• If patient is pre-registered, have them sign all required documents, i.e. Condition of Admission, HIPAA form, Non-Covered Services form. Scan all signed documents/orders along with Photo ID and insurance cards into system. If patient is not pre-registered, print control sheet and take to registrar. Have patient sit in lobby until registration calls them to complete the registration.
• Assist patients with filling out the Release of Information form when picking up DVDs or Radiology reports. Call scheduling and give the information to them. The clerk will burn the DVD and bring it out to the front desk area. If DVD is requested after the file room has closed at 4:30 front desk staff will have to burn the DVD for the patient. Make sure the patient or authorized person signs the release form. Make a copy of their Photo ID and attached it to the release form for the file clerks to scan into system.
• Observe patients in the waiting room at all times and remind the person in charge if they are not being taken care of in a timely manner.

Duties & Responsibilities

• Answer phone and transfer to appropriate area or answer any questions that you can help with such as location of patients, where procedures are being done, etc.
• Responsible for checking on "call reports" every 30 minutes and remind techs patient is still waiting in the lobby.
• Call back "on call" personnel for other departments when needed.
• Performs all other duties as assigned by authorized personnel, i.e. fire or disaster.
• Keep work area and waiting room clean and neat daily.
• Make sure patients are as comfortable as possible (drinks if allowed), warm blankets, emesis basins, etc.
• Keep patients informed of any delayed and the reason for the delay.
• Restock supplies as necessary. This includes paper in copier/fax, water, cups, etc.
• Print Radiologists schedule and take to appropriate areas daily. (2nd shift).
• Report any concerns to shift supervisor.
• Fill in weekends when there is no coverage or if someone calls in sick.
• Work Holidays as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.