Radiology Associate

Montefiore Nyack Hospital; Village of Nyack (NY); Sur place; USD 32 000 - 33 000; Temps partiel

Résumé du poste

Montefiore Nyack Hospital is seeking a part-time front desk assistant for the Diagnostic Radiology department. You will schedule imaging exams, greet patients, and route them to the correct waiting areas while maintaining timely communication with physicians and staff.

The role involves handling patient calls, coordinating with radiology technologists, and ensuring accurate order entry in the Hospital Information System (HIS). Prior radiology or secretarial experience is preferred.

Qualifications

• High School Diploma or GED required.
• Knowledge of PACS, Paragon, and Powerscribe.
• Radiology experience preferred.
• Computer literate.

Responsabilités

• Assist in Diagnostic Imaging workflow and coordinate scheduling.
• Schedule patients for imaging exams in Paragon HIS.
• Greet and direct patients to waiting areas and answer phones promptly.
• Distribute patient reports and assist radiology staff as needed.
• Coordinate follow-up appointments and communicate with physicians.

Connaissances

Secretarial skills

PACS

Paragon

Powerscribe

Computer literacy

Formation

High School Diploma / GED

Outils

Paragon HIS

PACS

Powerscribe

Description du poste

City/State:Nyack, New YorkDepartment:Diagnostic Radiology_2Bargaining Unit:NH- SEIU-1199Work Shift:EveningWork Days:ALTERNATE WEEKENDS, ROTATING SCHEDULEScheduled Hours:3 PM-7 PMScheduled Daily Hours:4.5 HOURSHours Per Pay Period:22.5Hourly Rate/Range:$23.41 / $24.13For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.Job SummaryAssists referring physicians, radiologists and technologists in Diagnostic Imaging workflow. Interact with patients so as to provide a high level of patient satisfaction. Provide scheduling assistance as needed.Essential FunctionsJOB SPECIFIC COMPETENCIES: Demonstrate the required job specific technical/professional knowledge, skills and abilities. * 1. Demonstrate knowledge of all procedures and patient preparations of all imaging modalities. 2. Schedules patients for Diagnostic Imaging exams in the Paragon HIS. 3. Rotate between Radiology reception area, 6 customer phone lines With no change in performance quality. 4. Greets and directs patient to waiting area and notifies modality of patient's arrival. Monitors waiting area to prevent delays in service and notify Supervision when needed. 5. Verify proper order generation from Hospital Information System (HIS). Manually enter patient orders into HIS when needed. 6. Troubleshoot all physician requests. 7. Assists Radiologist track and recall abnormal patients and insure follow-up by coordinating and scheduling follow up appointments for the patient for their imaging exams with the physician’s offices. 8. Maintain contact with technologist on-call for emergent cases. 9. Answer phone within 3 rings, using approved phone script. 10. Distribute patient reports when needed. 11. Perform other duties as needed in the department.CUSTOMER SERVICE: 1. Demonstrates the ability to create a positive interaction with the customer. 2. Demonstrates positive communication with people of different cultures, values and beliefs. 3. Demonstrates the ability to acknowledge customer concerns and takes corrective action. 4. Demonstrates compliance with identified customer service behaviors. 5. Provides escort to customers when necessary.PERFORMANCE IMPROVEMENT: 1. Participates in Department/Hospital-wide activities which improve processes and/or outcomes. 2. Utilizes resources to maintain and improve self development and knowledge. 3. Complies with licensure and/or certification requirements. 4. Participates in annual competency assessment.BUDGET: 1. Demonstrates fiscally prudent use of equipment and supplies. 2. Utilizes charge process for supplies/equipment.PROJECTS/ASSIGNMENTS: 1. Completes projects/assignments within projected time frames and expectations.QualificationsHigh School Required orGED RequiredGeneral secretarial skills (keyboard skills, filing)Knowledge of PACS, Paragon, and Powerscribe. Radiology experience preferred.Computer literate, preferred skills in word processing.Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.