Radiology Assistant Transporter

St. Charles Health System; Bend (OR); On-site; USD 38,000 - 54,000; Full time

Job summary

St. Charles Health System is seeking a Radiology Assistant / Transporter to move patients safely to and from Radiology services, ED, and inpatient areas. The role emphasizes patient experience, proper handling, and collaboration with nursing and technologists.

The position supports clinical staff, participates in routine safety practices, and contributes to a calm, informative patient environment while maintaining confidentiality and professional standards.

Qualifications

• High school diploma or GED required.
• BLS certification preferred; must obtain within six months of hire.
• Six months hospital patient transport experience preferred.
• Customer service experience preferred.

Responsibilities

• Verify and transport the proper patient by visual ID checks and nursing verification.
• Transport patients to radiology, ED, and inpatient areas via wheelchair, bed, or gurney.
• Assist patients in and out of bed and with positioning.
• Observe patient and equipment; report unusual occurrences to staff.
• Provide comfort to patients and families and explain procedures and wait times.
• Assist with radiology clerical duties and stock lines/supplies.
• Follow safety protocols and infection control guidelines.

Skills

Patient transport

Customer service

Communication

Safety procedures

AIDET protocol

Confidentiality

Education

High school diploma or GED

Job description

The Radiology Assistant / Transporter, at St. Charles Health System, provides transportation of patients to and from the Radiology Services Department, as requested with careful consideration for the patient’s experience and condition. This position does not directly manage any other caregivers.

Essential Functions And Duties

• Follows established department procedures to accurately verify and transport the proper patient by visually checking patient identification and verifying with nursing staff.
• Transports patients to and from radiology, ED and inpatient areas via wheelchair, bed or gurney. Assists patient in and out of bed using proper patient care and lifting techniques. Assists technologists with patient movement and positioning.
• Observes patient and equipment during transport and reports unusual occurrences and records patient’s condition to sending and/or receiving clinical staff.
• Comforts patients and families offering support and encouragement with the goal of alleviating anxiety and fear surrounding the Radiology process. Informs those accompanying the patient regarding waiting areas, expected timelines, and procedures.
• Aids with non-patient transport including but not limited to laboratory specimens, beds, and CDs.
• Maintains safe and clean radiology transport equipment.
• Safely handles medical equipment including IV pumps and poles, oxygen tanks, patient charts, monitors and other equipment.
• Assists with Radiology Clerical duties as requested. Stocks lines and supplies.
• Follows safety protocols and infection control guidelines when transporting patient and equipment.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Utilizes AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank) to prepare patients for procedures by creating an environment where the patients feel comfortable and communicated with regarding the experience in Radiology.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school diploma or GED.

Preferred: N/A

Licensure/Certification/Registration

Required: N/A

Preferred: American Heart Association Basic Life Support (BLS) for Healthcare Provider certification. BLS Certification is REQUIRED within six (6) months of hire.

Experience

Required: N/A

Preferred: Six (6) months hospital patient transport experience. Customer service experience.