Radiology Assistant

Atrium Health; Lexington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health in North Carolina seeks a Radiology Support Assistant to help patients before exams, transport them between rooms, and support imaging staff.

You will use radiology computer systems to generate requisitions, check schedules, and obtain patient information, while keeping exam rooms prepared and supplies stocked.

This role requires good communication, basic computer skills, and the ability to work independently with technologists, physicians, and patients.

Qualifications

• IV insertion and venipuncture as required by department.
• Excellent communication with patients, staff and physicians.
• Strong customer service and organizational abilities.
• Intermediate computer skills and familiarity with email.
• Ability to follow directions and work independently with technologists and physicians.

Responsibilities

• Assist patients preparing for exams and transport/escort them as needed.
• Use radiology systems to generate requisitions, check schedules, and access patient data.
• Prepare exam rooms, stock supplies, and maintain equipment.
• Greet patients, answer routine inquiries, schedule appointments, and relay messages.
• Serve as liaison between ordering physicians, radiologists, and technologists.
• Provide radiology reports/images to staff, physicians, patients, and families; manage film records.
• Document information and communicate observations to the care team.
• Perform routine maintenance and quality checks on imaging equipment.
• Assist with MRI implant screening/documentation as needed.
• Provide age-appropriate care, applying growth and development principles.

Skills

IV insertion

Venipuncture

Communication skills

Customer service

Organizational skills

Computer skills

Team collaboration

Education

GED/HSED/HS Diploma

Job description

Major Responsibilities

• Assists patient in preparation for exam, provides basic instruction to patients regarding routine procedures, transports patients between exam rooms/departments and escorts patients, families, and visitors if department needs require.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information as needed.
• Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment, based on department need.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages, if department needs require.
• Acts as a liaison between ordering physician, radiologist, and technologist.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment, based on department need.
• Assists with the screening and documentation of MRI implants based on department need.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards

Licensure, Registration, And/or Certification Required

Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) required upon hire unless department leader has determined it is not required.

Education Required

Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or High School Graduate.

Experience Required

No experience required

Knowledge, Skills & Abilities Required

• Competent in IV insertion and venipuncture, based on department need.
• Excellent communication skills including the ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.