Radiology Access Specialist

Billings Clinic; Billings (MT); On-site; USD 23,000 - 29,000; Full time

Job summary

Billings Clinic is seeking a Radiology Access Specialist in Billings, MT to greet and register patients, collect demographic and insurance details, schedule imaging appointments and handle co-payments. You will serve as the primary technology resource for PACS and teleradiology, and support data distribution and related tasks within Radiology/Diagnostic Imaging.

The role involves assisting with workflow, ensuring patient access efficiency, and performing other duties as assigned to maintain

Qualifications

• High school diploma or equivalent.

Responsibilities

• Greeting and registering patients, gathering demographic and insurance information, scheduling appointments, ordering tests and ancillary services and collecting co-payments.
• Primary technology resource for the PACS and teleradiology system.
• Data distribution for PACS related technology.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Education

High school diploma or equivalent

Job description

Youcan make a difference as a part of our region's largest health care system, based locally in Billings, Montana. Join our amazing team with a focus on safe, high quality care and an excellent patient experience. Billings Clinic is here to take care of our community and region. We look forward to meeting you.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide .

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as aMagnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Radiology Access Specialist

Billings Clinic (BILLINGS CLINIC HOSPITAL)

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Shift: Day, Evening

Schedule: M-TH 630am to 5pm

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage: $17.00 - $21.25

Responsible for one of the first impressions apatient will have of Billings Clinic. Radiology Access Specialists are instrumental in ensuring theefficient and effective flow of patient access needs within the Radiology/Diagnostic Imaging Department.Responsible for greeting and registering patients, gathering appropriate demographic andinsurance information, scheduling appointments, ordering a variety tests and ancillary services and thecollection of co-payments. Radiology Access Specialists also serve as a primary technology resourcefor the PACS and teleradiology system. Responsibilities include data distribution for PACS relatedtechnology. Provides technical expertise, as a consultant, to the user community, remote branch locations,Information Services, and vendors assisting with problem resolution and other inquiries.

May be eligible for sign on incentives.

Essential Job Functions

General

• Supports and models behaviors consistent with BillingsClinic’s mission, vision, values, code of business conduct and serviceexpectations. Meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agencystandards as it relates to the environment, employee, patient safety or jobperformance.

Scheduling

• Greets all patients, families and customers to thedepartment. Prepares appropriate paperwork for admission/registration and completeson-line registration information gathering demographic and financialinformation. Answers all calls coming into Radiology and manages asappropriate.
• Schedules and coordinates appointments in a manner thatmeets the patient’s needs and assists department in the management of patientflow utilizing knowledge of radiology scheduling protocols.
• Schedules and enters complex orders for ancillaryservices via the order communication and practice management systems. Instructspatients on specific preparations and/or restrictions necessary to prepare forancillary procedures. Involves other departments as needed for regulatoryrequirements.
• Educates patients on medically necessary waivers andobtains appropriate signatures.
• Inputs and processes orders from physicians, officestaff and hospital staff. Prepares all other exam paperwork and distributes tostaff expediently. Enters data for services rendered in a timely fashion toassist with film history/location.
• Coordinates, promotes distribution and educates patientson patient satisfaction surveys.

Health Information Management

• Coordinates the electronic medical record for radiologypatient. Assembles, maintains and retrieves patient jackets and records forpermanent storage using digitizer and PACS technology as appropriate; andmanages film jacket control responsibilities. Coordinates both the physical anddigital files. Prepares patient files, films and reports for physicianconferences.

PACS

• Entering and coordinating complex patient andstatistical data for the picture archiving and communication systems (PACS),Teleradiology.
• Works in conjunction with vendors, Information Services,Facility Services and Telemedicine to ensure coordination of systemfunctionality
• Participates in both short-term and long-term planningfor Radiology PACS system. This may include formulation and participation inperformance improvement studies, data gathering, local and regional qualityassurance construction, etc. Communicates recommendations to the RadiologyLeadership team regarding efficiencies and solutions for improved patient datamanagement.
• Performs other duties as assigned or needed to meet theneeds of the department/organization.

MinimumQualifications

Education

• High school diploma or equivalent

Experience

• One (1) year office experience, college or healthcarefocused classes preferred such as medical terminology, medical officepractices, etc.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to being an inclusive andwelcoming employer, that strives to be kind, safe, and courageous in all we do.As an equal opportunity employer, our policies and processes are designed toachieve fair and equitable treatment of all employees and job applicants. Allemployees and job applicants will be provided the same treatment in all aspectsof the employment relationship, regardless of race, color, religion, sex,gender identity and expression, sexual orientation, pregnancy and familystatus, national origin, spoken language, neurodiversity, age, and/or disability.To ensure we provide an accessible candidate experience for prospectiveemployees, please let us know if you need any accommodations during therecruitment process.

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutusBillings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.