Radiologic Technologist

FirstHealth of the Carolinas; Fayetteville (NC); Hybrid; USD 42,000 - 64,000; Full time

Job summary

FirstHealth of the Carolinas in North Carolina is seeking a Patient Service Representative/Diagnostic Radiology Technologist to perform X-rays and support convenient care, while handling front desk duties.

The role requires ARRT registration or eligibility, related radiology experience, and proficiency with EMR systems such as Epic, PACS, and Systoc. Strong customer service and office skills are essential.

Qualifications

• ARRT registration or registry eligibility in Radiology.
• 1 year Radiology experience preferred.
• Three years’ experience in physician office with medical billing may substitute for PSR training.

Responsibilities

• Perform x-rays to support urgent care and other specialties.
• Handle front desk administrative duties.
• Maintain patient records and document imaging procedures.

Skills

Customer service

Communication skills

Office automation

Interpersonal skills

Billing experience

Education

ARRT registration eligible (Radiology)

1 year Radiology experience

3 years physician office billing experience may substitute

Tools

Epic EMR

PACS

HBOC

Systoc

Job description

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Patient Service Representative/Diagnostic Radiology Technologist:

Perform x-rays to support the convenient care and occasionally the other specialties in the building. As well as, perform front desk administrative duties.

Responsibilities

Position Specific Competencies:

in addition to the following essential position competencies, other competencies may be required to meet the changing organizational needs.

• 1. Uses appropriate problem-solving approach to plan performance of services.
  • a. Evaluate patient status to determine method of exam and coordinates with nursing staff and provider.
  • b. Verify exam orders and make appropriate modifications - Convenient Care Clinics utilizes Epic Electronic Medical Information System to generate Radiology check-in document per department policy.
  • c. Utilizes technique chart located in rooms.
  • d. Has knowledge of daily quality control functions.
• 2. Provides services with consideration of the physical, psychosocial, cultural/spiritual, and age-specific needs of those served.
  • a. Produces optimal images in compliance with Quality Assurance policies.
  • b. Utilizes good positioning skills when creating patient images.
  • c. Maintains education hours as required by ARRT and FHC to include BLS.
  • d. Follows departmental guidelines for disposition of images.
  • e. Marks images with all required identification.
• 3. Uses equipment/supplies appropriately.
  • a. Maintains clinical competencies.
  • b. Operates office and communication systems to include Electronic Medical Record system, HBOC, PACS, and Epic EMR System, and Systoc.
  • c. Selects and uses appropriate supplies needed to perform procedures and provide patient care.
• 4. Uses appropriate safety and infection control measures.
  • a. Follows guidelines set by OSHA and FHC requirements.
  • b. Adheres to radiation safety policies.
  • c. Complies with departmental and organizational safety and infection control measures.
  • d. Uses proper techniques when working with equipment to prevent unnecessary harm to patient, equipment and (or) co-workers.
• 5. Teaches/directs/advises/informs others in an appropriate manner.
  • a. Provides guidance and assistance to co-workers.
  • b. Provides pertinent information to Regional Manager.
  • c. Good communication skills per corporate policy.
  • d. Anticipates informational needs of those served.
• 6. Reports/records information correctly.
  • a. Documentation on images, requests, and QC.
  • b. Documents/Reports equipment failure to appropriate personnel.

Qualifications:

The following, or equivalents, are the minimum requirements to perform the essential functions of this position:

Education/formal training/licensure/certification/experience:

• ARRT registered or registry eligible in Radiology
• 1 year of Radiology experience preferred
• Three years’ experience in physician office with medical billing experience may be accepted in lieu of formal billing or PSR formal training

Additional Skills:

• Clinical training and Office automation
• Experience with practice management systems; EMRs; office automation skills; extensive knowledge of CPT and ICD-9 coding
• and insurance reimbursement; strong communication and interpersonal skills; good organizational skills. Is committed to and demonstrates excellent customer service when dealing with all types of customers