Radio Communications Service Technician

Osceola; Kissimmee (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading county government seeks an entry-level technician to provide essential support and maintenance for audio communications equipment. This role involves working with radio systems, assisting users, and ensuring operational efficiency. Candidates are expected to have a high school diploma and relevant experience in radio frequency work, along with a valid Florida driver's license. Additional benefits, including medical insurance and a 401(k) plan, are offered.

Benefits

Medical insurance

Vision insurance

401(k)

Pension plan

Disability insurance

Tuition assistance

Qualifications

• Experience in radio frequency work is required (4 years preferred).
• Must have a valid Florida Driver's License.
• Ability to tune and program radio equipment.

Responsibilities

• Install, maintain, and repair communications equipment.
• Provide technical assistance to users of radio equipment.
• Participate in rotating on-call status for radio system trouble.

Skills

Radio Communications

Technical Assistance

Problem Solving

Customer Service

Education

High School Diploma or equivalent

Tools

Motorola CPS software

Microsoft Office

Job description

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General Description Of Duties

NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

Under direction, the purpose of the position is to provide technical, operations, maintenance, and training support for municipal audio communications equipment. Employees in this classification perform at entry level and are responsible for assisting users with radio services. Work includes providing emergency support as needed for communication hardware and software.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Installs, maintains, and repairs County communications equipment including radios, consoles, telephones, and audio equipment.
• Installs radio equipment in vehicles.
• Provides technical assistance to end users of radios equipment and system.
• Evaluates network performance and performance capacity in regards bi-directional amplifier and distributed antennas systems.
• Provides support in the Radio Frequency (RF), multiple radio management systems, RF test equipment, antenna concepts, FCC licensing, radio dispatch consoles, repeater systems, transmission lines and bulkheads.
• Performs routine repairs, programming, tuning and general maintenance to communications equipment and machinery.
• Receives inquiries and concerns, ascertains the nature of the request, and resolves personally, or directs to the appropriate individual or department.
• Provides consultation and assistance regarding communications needs and problems.
• Provides emergency support as needed for communication hardware and software; assists in diagnostics.
• Transports materials and equipment to, from, and within storage and operating areas.
• Performs general inventory work stocking materials and equipment in designated areas.
• Required to participate in rotating on-call status for radio system trouble.
• Assists in the resolution of any Public Safety Communications Center radio issue.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.
  
  

Minimum Qualifications

Education: High School Diploma or equivalent.

Experience: Four (4) years’ radio frequency work experience in the design, engineering, installation, maintenance, testing, and/or repair of radio systems and associated equipment. An equivalent combination of education, certification, training, and/or experience may be considered.

Miscellaneous: Must possess and maintain a valid Florida Driver’s License.

Knowledge, Skills And Abilities

• General knowledge of the principles and practices of radio communications and telecommunications.
• General knowledge of principles and practices of the maintenance and repair of electrical and electronic equipment.
• Proficient with Motorola CPS software and Microsoft Office.
• Ability to tune and program radio equipment.
• Ability to test for and repair defects in communication equipment.
• Ability to keep records and make reports.
• Ability to prioritize work, organize, and make sound judgments in offender supervision both in the office and the field, skill in program planning and management.
• Ability to work independently in an office and field environment.
• Skill in interpersonal and leadership communications; ability to communicate professionally verbally and in writing.
• Skill in establishing and maintaining effective working relations with all levels of management, employees, other departments, officials, and the general public; skill in the principles and techniques of customer service skills.
• Ability to access, operate, and maintain various software applications.
• Ability to operate basic office equipment e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
• Ability to read, update, and maintain various records and files.
  
  

Physical Demand Requirements

• Physical Demand: Light
• 20 pounds maximum lifting
• Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
• If less lifting involved will require significant walking/standing may be required.
• If mostly sitting is involved will require push/pull on arm or leg controls.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eye sight for production or safety of self and others.
• Physical agility is required in kneeling, bending, stooping, and reaching.
• Required to have clear vision at distances of 20 inches or less.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Disability insurance

Tuition assistance

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