Radi Imaging Patient Rep CCMCP

Cook Children's Health Care System; Prosper (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Cook Children's Health Care System in Prosper, Texas, is seeking a dedicated individual for the Medical Center Radiology department. Responsibilities include providing excellent customer service, managing multi-line phone calls, and processing requests for protected health information (PHI). Candidates should have a high school diploma, one year of hospital radiology experience, and good typing skills. The role supports a welcoming environment for patients and families, ensuring the integrity of patient records and image library. CPR certification required shortly after hiring.

Qualifications

• Must have high school diploma or equivalent.
• One year experience in hospital radiology is preferred.
• Experience with the image library and release of health information is a plus.

Responsibilities

• Provide excellent customer service to patients and visitors.
• Process requests for release of protected health information (PHI).
• Ensure integrity and organization of Radiology Medical Records and Image Library.

Skills

Customer service

Interpersonal skills

Typing skills (40-50 wpm)

Education

High School diploma or equivalent

One year Hospital Radiology experience

Job description

Location

Medical Center-Prosper

Department

Radiology-Diagnostic

Shift

First Shift (United States of America)

Standard Weekly Hours

4

Summary

Demonstrates commitment of service excellence to help customers to feel welcomed, understood, important, and assured. Provides excellent customer service to patients, families, and visitors. Responsible for multi-line phone calls and providing customer service to customers present in department, occurring simultaneously. Responsible for processing requests for release of protected health information (PHI) as defined by State and Federal laws. Responsible for the integrity of the patients Radiology Medical Record. Responsible for the integrity and organization of the Image Library. Assists in training new employees.

Education and Experience

• Must have High School diploma or equivalent.
• One year Hospital Radiology.
• Image Library and Release of Health Information experience preferred.
• Computer experience with 40-50 wpm typing skills.
• Good interpersonal skills.

Certification/Licensure

• CPR - Family and Friends within 30 days of hire.

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.