R41738 Sr. Regional Senior Field Service Technician

ZipRecruiter; Chicago (IL); On-site; USD 38,000 - 62,000; Full time

Job summary

A leading company in water technology is seeking a passionate Sr. Field Service Technician. In this role, you will travel extensively to troubleshoot and maintain electric submersible pump systems while collaborating closely with customers. As part of your growth, you’ll receive competitive pay, generous PTO, and development programs. If you enjoy hands-on work and are driven to deliver top-tier service, apply now!

Benefits

Generous PTO and paid holidays

Retirement savings plan with employer match

Health, dental, vision insurance from Day 1

Career growth and development programs

Tuition reimbursement

Paid parental leave

Wellness & Employee Discount Programs

Qualifications

• 2+ years of hands-on electrical and mechanical experience required.
• Experience in repairing pump systems and working with control units (PLCs) preferred.
• Ability to obtain DOT Medical Card & other clearances.

Responsibilities

• Diagnose and repair submersible pump systems and control units.
• Perform preventative maintenance and maintain records.
• Interface directly with customers to provide solutions.

Skills

Troubleshooting

Customer Service

Communication

Education

High School diploma or GED

Tools

PLC

SCADA

Job description

Job DescriptionJob Description

Join Xylem, a Fortune 500 global leader in water technology, operating in over 150 countries with a mission to solve the world’s most critical water challenges. We're looking for a passionate Sr. Field Service Technician to be the face of innovation and sustainability at our customer sites.

???? Location: Pewaukee, WI | Mokena, IL | Chicago, IL

???? Full-Time | Onsite with 80% Travel

???? What You’ll Do:

As a Regional Field Service Technician, you’ll bring hands-on expertise to troubleshoot, repair, and maintain electric submersible pump systems and control units in the field. You’ll work closely with customers, travel to various locations, and ensure our equipment is running smoothly—all while upholding a safety-first culture.

Key Responsibilities:

• Diagnose and repair submersible pump systems and control units (PLCs)

• Perform preventative maintenance and equipment inspections

• Maintain accurate records and manage parts inventory

• Work independently or as part of a team across multiple sites

• Interface directly with customers—be their go-to problem solver!

What We’re Looking For:

• 2+ years of hands-on electrical and mechanical experience

• Experience in repairing pump systems — submersible pump experience is a plus — along with experience working with control units (PLCs)

• High School diploma or GED

• 80% travel flexibility (including some overnight travel)

• Clean driving record + ability to obtain DOT Medical Card & other clearances

• Troubleshooting, customer service, and communication skills

???? High-Impact Traits:

• Self-starter with strong critical thinking

• Team player with a can-do attitude

• Driven to deliver top-tier results

• Curious and constantly learning

???? What’s In It For You:

• Competitive pay: 38,300.00 - 61,300.00 USD Annual

• Generous PTO and paid holidays

• Retirement savings plan with employer match

• Health, dental, vision insurance from Day 1

• Career growth and development programs

• Tuition reimbursement

• Paid parental leave

• Wellness & Employee Discount Programs

???? Why Xylem?

Because here, water is life—and so is your career. Join a company that’s making real impact and empowering professionals like you to thrive.

????️ Ready to get your hands dirty and make a difference?

You should be proficient in:

• PLC Troubleshooting Skills
• Electrical Troubleshooting

Machines & technologies you'll use:

• SCADA
• Programmable Logic Controller (PLC)