R12 CRM Functional Consultant

Implify Inc; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Implify Inc is seeking a Consultant – Oracle Functional CRM Consultant to lead implementations on Oracle's CRM solutions. The ideal candidate will have over 5 years of experience in the IT sector, specifically with Oracle applications. Key responsibilities include managing project schedules, mentoring teams, and ensuring effective business processes.

The role requires strong analytical and communication skills, alongside a Bachelor's degree or equivalent experience. Knowledge of the hi-tech industry is preferred, making this a great opportunity for experienced candidates.

Qualifications

• Minimum 5 years of experience within the IT sector.
• At least 4 end-to-end implementations including upgrade experience.
• Experience in gap analysis, package evaluation, and implementation in Oracle Modules.

Responsibilities

• Lead implementations on Oracle CRM applications.
• Manage and coordinate offshore teams.
• Prepare and review schedules to execute projects.

Skills

Oracle CRM

Analytical skills

Communication skills

Problem solving

Team-oriented

Multi-tasking

Education

Bachelor’s degree or foreign equivalent

Tools

Oracle 11i and R12

Job description

Job Description

Job Title : Consultant – Oracle Functional CRM Consultant

Location : Pittsburgh, PA

Full Time (Permanent) Opportunity

Required Skills :

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 5 years of experience within the IT sector

The successful candidate will be responsible for:

• Leading Implementations on Oracle 11i and R12 application in the area of Oracle Customer relationship management.
• Perform role of SME on business process cycles such as sales and service contracts, Depot repair, Customer returns, Subscription billing, Install based, credit check and Customers creation.
• Provide overall solution design for above business cycles using Oracle 11i and R12 application modules of Oracle CRM.
• Prepare and review schedule to execute the project.
• Requirement elicitation and documentation.
• Preparing Solution Design using Oracle Applications and manage various phases of the project.
• Understanding of differences in R11i and Oracle R12 version.
• Configuration of modules and impact assessment/ re-design of custom components in R12 environment.
• Requirement gathering and fit-gap analysis.
• E2E Integration testing and support user acceptance testing.
• Mentoring and coordinating offshore team.

Technology/Functional Skills

• Experience in the Oracle 11i and R12 Application Domain.
• Minimum 5 years of Oracle Application functional expertise in Oracle CRM modules of Oracle R11 / R12 E-Business suite.
• ERP Implementation experience in Hi-tech business industry.
• Experience in Gap analysis, package evaluation, implementation, upgrade, testing and user training in Oracle Modules.
• Experience in managing large and complex programs.
• Experience working with multiple teams across geographical locations.
• Should have strong analytical skills, should be team-oriented with excellent multi-tasking and coordination skills.
• Minimum 4 end to end Implementations including upgrade experience.
• Should possess strong communication skills.
• Should be effective at problem solving and decision-making.

Leadership and Communication

• Ability to provide Oracle consulting in client engagements so as to influence business and IT.
• Ability to earn trust and build credibility with clients across functional areas.
• Good communication, analytical, interpersonal and presentation skills.

Domain

• Knowledge and exposure to Hi-tech business industry preferred.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

All your information will be kept confidential according to EEO guidelines.