R&D Pilot Lab Technician

Nordic Naturals; Vista (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Nordic Naturals seeks an R&D Pilot Lab Technician to support the development, optimization, and scale-up of softgel processes in the Product Development pilot facility. You will prepare pilot-scale batches, operate and maintain equipment, perform testing, and document results with high accuracy.

Working under the Senior R&D Process Engineer, you will help develop lab workflows, SOPs, and batch records, while supporting material qualification and data-driven technical assessments within PD.

Qualifications

• Minimum 3 years’ experience working in manufacturing, preferably nutraceutical/pharmaceutical/food production.
• Ability to read and interpret SOPs and regulations.
• Ability to work cross-functionally with many departments and skill levels.
• Basic knowledge of food and supplement regulations such as cGMPs is highly desirable.
• Ability to handle complex problems with many variables.

Responsibilities

• Prepare and execute pilot-scale softgel batches (gelatin prep, fill formulation, encapsulation, drying) with increasing independence.
• Operate, clean, teardown, and maintain softgel pilot equipment; troubleshoot and escalate issues.
• Conduct in-process and analytical testing (viscosity, density, fill weight, moisture, gel strength, pH).
• Support development and maintenance of pilot lab workflows, SOPs, batch records, and cleaning procedures.
• Communicate equipment issues and trial outcomes to PD engineering leadership.

Skills

Meticulous attention to detail

Independent work

Cross-functional collaboration

Tools

MS Office

Advanced Excel

Job description

The R&D Pilot Lab Technician supports the development, optimization, and scale‑up of softgel processes within the Product Development pilot facility. This role is responsible for preparing and executing pilot‑scale softgel batches, operating and maintaining pilot equipment, performing analytical and in‑process testing, and documenting trial results with high accuracy. As the softgel pilot lab is newly established, the Technician will help develop lab workflows, SOPs, batch records, and equipment readiness under the guidance of the Senior R&D Process Engineer. The position also supports material qualification activities by conducting pilot‑scale evaluations, collecting data, and preparing samples to inform technical assessments within PD.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Prepare and execute pilot‑scale softgel batches (including gelatin prep, fill formulation, encapsulation, drying) with increasing independence and strong attention to process parameters.
• Operate, clean, tear down, and maintain softgel pilot equipment; perform basic troubleshooting and identify mechanical or process issues for escalation within PD.
• Conduct in‑process and analytical testing (viscosity, density, fill weight, moisture, gel strength, pH) and prepare samples for QA, stability, or external laboratory evaluation.

Pilot Lab Setup, Documentation & Continuous Improvement

• Support development and maintenance of pilot lab workflows, SOPs, batch records, equipment logs, and cleaning procedures for softgel operations.
• Maintain pilot lab inventory of raw materials, consumables, and testing instruments; ensure readiness and 5S organization across the lab.
• Contribute to small process improvement initiatives and support RCA/CAPA investigations through accurate data collection, documentation, and process observations, within the pilot lab environment.

Engineering Trial Support & PD Collaboration

• Execute small‑scale engineering trials under guidance, including parameter tracking, sampling, data logging, and trial documentation to support DOE, center‑lining, and process capability assessments.
• Work closely with PD Formulators and the Senior R&D Process Engineer to support softgel development, scale‑up readiness, and business‑sustaining technical activities.
• Communicate equipment issues, process risks, and trial outcomes to PD engineering leadership to support ongoing pilot lab development and optimization.

Competency Statements

• Positive - Ability to view all situations with a positive attitude.
• Accountable – takes ownership for responsibilities, acknowledges and learns from mistakes
• Innovative - Ability to look beyond the standard solutions and "think outside the box".
• Independent – Must be self‑motivated and able to manage obligations without direct supervision
• Assertiveness - Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Communication - Ability to communicate effectively with others using spoken and written word clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Self‑Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

POSITION QUALIFICATIONS

• Minimum 3 years’ experience working in manufacturing, preferably in nutraceutical, pharmaceutical or food production
• Must be able to read and interpret documents such as standard operating procedures, and regulations
• Must be able to work cross functionally with many different departments and various skill levels
• Basic knowledge of food & supplement regulations such as cGMPs is highly desirable
• Ability to deal with complex problems with many variables

SKILLS & ABILITIES

• Meticulous attention to detail.
• Ability to produce high‑quality work with limited supervision.
• Must possess knowledge pertaining to the nutraceutical industry and must be well versed in a variety of ingredients, their usage, forms, activities and all other relevant characteristics.

Computer Skills:

• Must be proficient with MS Office and have advanced Excel skills.

Certifications &Licenses:

N/A

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

F (Frequently)

F (Frequently)

F (Frequently)

Reach Above Shoulder

F (Frequently)

Climb

O (Occasionally)

O (Occasionally)

Squat or Kneel

O (Occasionally)

O (Occasionally)

10 lbs or less

O (Occasionally)

11-20 lbs

O (Occasionally)

21-50 lbs

O (Occasionally)

51-100 lbs

O (Occasionally)

Over 100 lbs

Only when assisted by other team member

Push/Pull

12 lbs or less

O (Occasionally)

13-25 lbs

O (Occasionally)

26-40 lbs

O (Occasionally)

41-100 lbs

Only when assisted by other team member

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

Vision (Near, Distance)

Sense of Sound (ability to hear on the phone)

WORK ENVIRONMENT

Works in a climate‑controlled environment

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As set forth in Nordic Naturals’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.