R&D Business Applications Administrator & Analyst II

campbellsoup; New Jersey; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) with employer match

Paid time off & holidays

Disability & life insurance

On-site fitness center

On-site day care access

Employee resource groups

Volunteer program

Job summary

Campbell's in New Jersey seeks a skilled professional to administer and support critical R&D applications, ensuring security, compliance, and smooth operations across Optiva and ELN platforms.

You will manage user access, training, documentation, and stakeholder communications while collaborating with IT and R&D teams to drive process improvements and audit readiness.

Qualifications

• Bachelor's degree required in Science, IT, Business Systems, or related field.
• Minimum of 5 years of experience in application administration or similar roles in consumer-packaged goods.
• Ability to learn complex systems quickly and take ownership of responsibilities.
• Strong analytical and problem-solving skills with ability to identify root causes.

Responsibilities

• Support stability, security, compliance, and operation of critical R&D apps (Optiva, ELN).
• Manage user provisioning, access standards, roles, and workflow approvals.
• Oversee business help desk processes, triage, and stakeholder communications.
• Serve as primary business contact for application access and administration.
• Maintain SharePoint and Teams sites, docs, guides, and support materials.
• Support system validation, audit readiness, and 21 CFR Part 11 compliance.

Skills

5+ years in application administration

Analytical skills

Communication & collaboration

Organizational skills

Education

Bachelor's degree in Science/IT/Business Systems

Job description

Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).

• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell's offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ - free access to the fitness center.
• Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

HOW YOU WILL MAKE HISTORY HERE...

WHAT YOU WILL DO...

R&D Application Administration & Support (50%)

• Support the stability, security, compliance, and ongoing operation of critical R&D applications, including Optiva and ELN.
• Manage business administration activities such as user provisioning, access standards, role and group configuration, object security, workflow approvals, and user communications.
• Oversee the business help desk process, including intake, triage, troubleshooting, escalation, resolution, and stakeholder communication.
• Serve as a primary business contact for application access and administration and provide guidance on support processes and standards.
• Maintain business-owned SharePoint and Teams sites, process documentation, troubleshooting guides, and support materials.
• Support system validation activities, audit readiness, and compliance requirements, including 21 CFR Part 11.

R&D User Enablement (25%)

• Coordinate and deliver Optiva and ELN training programs for end users and trainers.
• Maintain training schedules and adapt content based on business needs and system updates.
• Develop and maintain training materials, user guides, process documentation, and knowledge assessments.
• Partner with business users and subject matter experts to continuously improve training effectiveness through user feedback and lessons learned.

R&D Business Analysis (25%)

• Partner with R&D and IT teams to gather, define, and document requirements for system enhancements, defect resolution, and process improvements.
• Evaluate proposed system changes and identify user impacts, training needs, and change-management considerations.
• Develop expertise in specific areas of R&D application functionality, including workflows, reports, data structures, and system processes.
• Identify recurring issues and recommend solutions that improve efficiency, reduce manual effort, and enhance data quality.
• Manage enhancement and defect backlogs, facilitating prioritization, status tracking, and governance processes.
• Lead assigned workstreams and project activities in collaboration with business stakeholders, IT partners, and process owners.

WHO YOU WILL WORK WITH...

• Corporate R&D Growth Office
• R&D scientists, product developers, and business users
• IT application support and development teams
• R&D Digitization Team
• System administrators and process owners
• Internal auditors and compliance stakeholders
• Training coordinators and subject matter experts

WHAT YOU BRING TO THE TABLE... (MUST HAVE)

• Bachelor's degree required. Preferred areas of study include Science, Information Technology, Business Systems, or related field.
• Minimum of 5 years of experience in application administration, business systems support, business analysis, or other roles within a consumer-packaged goods environment that demonstrate transferable systems and process knowledge.
• Demonstrated ability to learn complex systems quickly and take ownership of new responsibilities.
• Strong analytical and problem-solving skills, with the ability to identify root causes and recommend practical solutions.
• Strong communication, collaboration, and organizational