R-437483 Senior Clinical Consultant (HealthSight) - REMOTE

BD; San Diego (CA); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare services provider is looking for a Customer Service Representative. The position focuses on delivering exceptional service and support to clients, aiding in issue resolution, and maintaining client records. This role offers opportunities for career advancement and includes a comprehensive benefits package, ensuring a supportive work environment.

Benefits

Comprehensive benefits package including health insurance

Flexible working hours

Qualifications

• Must be available and punctual for scheduled work shifts.
• Previous experience in a customer service role preferred.

Responsibilities

• Provide exceptional customer service and support to clients and members.
• Maintain accurate records and documentation of client interactions.
• Collaborate with team members to enhance service delivery.

Skills

Exceptional phone skills

Strong written communication skills

Strong verbal communication skills

Teamwork

Problem-solving skills

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive benefits package, including health insurance and retirement plans
- Flexible working hours to accommodate work-life balance

What to Expect (Job Responsibilities):
- Provide exceptional customer service and support to clients and members
- Assist in resolving issues and inquiries related to healthcare services
- Maintain accurate records and documentation of client interactions
- Collaborate with team members to enhance service delivery
- Participate in training and development programs to improve service skills

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to work effectively in a team environment

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the healthcare industry
- Familiarity with healthcare regulations and compliance
- Bilingual abilities to assist a diverse client base
- Strong problem-solving skills and ability to think critically
- Experience with customer relationship management (CRM) software

#HealthcareServices #CustomerService #CareerOpportunity #SupportiveWorkEnvironment #TeamCollaboration

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