Quote Administrator

Integrated DNA Technologies; Coralville (IA); Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Integrated DNA Technologies (IDT), a Danaher operating company, seeks a Quote Administrator to generate quotes for standard products and manage the quote-to-order process from start to finish. The role is on-site in Coralville, IA, with a Monday–Friday schedule from 10AM to 7PM CST and a focus on accurate, timely support to customers.

You will resolve order discrepancies, communicate with customers via phone, email and chat, and work with ERP/CRM systems to ensure smooth fulfillment.

Formación

• Associate’s degree in related science field OR equivalent combination of education and 2+ years’ experience in customer service, order management, or related business function
• Proficiency in Microsoft Office applications

Responsabilidades

• Generate quotes for standard product offerings and manage the quote-to-order process
• Resolve order exceptions or missing information while providing a positive customer experience via phone, email, and chat
• This position reports to the Manager of Quote & Order Management and is on-site in Coralville, IA with a Monday–Friday 10AM–7PM CST schedule

Conocimientos

Customer service

Order management

Communication

Educación

Associate’s degree in related science field

Herramientas

Microsoft Office

Salesforce

SAP

Descripción del empleo

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement-where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

Learn about the Danaher Business System which makes everything possible.

The Quote Administrator at IDT is responsible for accurately and efficiently generating quotes for standard product offerings and managing subsequent order placement. You will also resolve order exceptions or missing information while providing a positive customer experience through timely support via phone, email, and chat throughout the quote-to-order process.

This position reports to the Manager of Quote & Order Management and is part of the Customer Care global team, located in Coralville, Iowa and will be an on-site role. The timeframe this shift will cover is Monday - Friday from 10AM - 7PM CST.

In This Role, You Will Have The Opportunity To

• Contribute to a positive team environment by sharing knowledge, best practices, and process insights
• Identify opportunities for process improvements and contribute to operational excellence initiatives
• Develop expertise in company products, services, systems, and order fulfillment processes

The Essential Requirements Of The Job Include

• Associate’s degree in related science field OR equivalent combination of education and 2+ years’ experience (previous experience in customer service, order management, or related business function)
• Proficiency in Microsoft Office applications

It would be a plus if you also possess previous experience in:

• Experience with ERP, CRM or other business systems (Salesforce & SAP)

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].