QUARTZ - QUALITY CONTROL SUPERVISOR - DAYS

Mohawk Industries, Inc.; Dickson (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile, a subsidiary of Mohawk Industries, is hiring a Quality Control Supervisor for the day shift. This role leads department functions, ensures timely production, oversees training, and drives safety and quality improvements across the plant.

The successful candidate will review work orders, manage staff, document results, and collaborate with other departments to resolve quality issues and support cost and efficiency initiatives.

Qualifications

• Supervise and coordinate department functions across shifts.
• Provide feedback to improve efficiency, safety, and quality.
• Train, develop, and participate in hiring and training of staff.
• Maintain training records and monitor safety practices.
• Generate reports and analyze root causes of quality problems.

Responsibilities

• Review work orders and scheduling priorities to meet targets.
• Verify hours worked in Kronos timekeeping system.
• Communicate quality results to management and cross-functional teams.
• Partner with Customer Service or Claims to resolve quality issues.
• Support continuous improvement projects and safety initiatives.
• Identify nonconformances and determine corrective actions.

Skills

Team leadership

Production scheduling

Quality improvement

Coaching & training

Data reporting

Root cause analysis

Education

Experience in manufacturing quality control

Tools

Kronos

Job description

QUARTZ - QUALITY CONTROL SUPERVISOR - DAYS

Date: Oct 27, 2026

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.

Supervise and coordinate department-specific functions across one or more shifts which includes reviewing work orders to ensure that maintenance schedules within the department are completed according to priority.

Prioritize work, develop daily department schedule, and assign routine and preventive tasks with the goals of maintaining and improving costs, productivity, quality, and safety standards to promote peak efficiency of all plant equipment.

Ensure adherence to established priorities for workflow so that tasks are completely in a timely manner.

Verify employee hours worked in time keeping system (Kronos).

Provide consistent and constructive feedback to employees by suggesting changes in working conditions and use of equipment to increase efficiency at work.

Establish priorities, and monitor the quality and quantity of work performed by the department and the individuals within the department. This includes ensuring quality requirements and procedures for the department and plant are communicated, understood, and practiced.

Train, develop, and identify employee training and resource needs. Involved in the hiring process for assigned employee work group. Maintain training records for employees.

Develop and maintain effective working relationships with other departments to proactively address issues that may potentially impact the quality of the production process or product. This includes working with safety committee by attending safety meetings, working on safety projects, completing safety surveys, and performing safety training to promote a safe work environment, appropriate employee behavior, and accident prevention.

Perform inspections of materials to ensure uniformity and early problem detection.

Identify quality nonconformance and assesses the need for internal corrective action.

Review orders, equipment, or daily production regarding quality issues that may impact production and related processes.

Communicate to management and appropriate Manufacturing personnel the results of product testing in a timely manner to ensure a high degree of product quality and integrity.

Provide quality-related training and coaching to Manufacturing personnel.

Compile data and generate reports to monitor performance of the production line, assisting management in analyzing root causes of quality problems and implementing corrective actions to maintain and upgrade product quality.

Partner with Customer Service or Claims department in researching and resolving quality issues.

Work to determine the ultimate use or disposition of non-conforming material with the goal of maximizing use and profitability while minimizing the number of off-quality materials and waste.

Work closely with plant management to complete special projects as needed to support Quality objectives and continuous improvement efforts.

Monitor work quality and adherence to standards, ensuring products or services meet or exceed established criteria.

Address and resolve operational issues, conflicts, and challenges that may arise within the team.

Perform other duties as assigned.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.