Quality & Warranty Engineer Intern

Hillphoenix; Conyers (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Dover Food Retail in Conyers, GA is seeking an Engineering Intern to support Customer Quality and Warranty Management. You will assist in data collection, analysis, and root-cause investigations for customer/field issues, collaborating across engineering, manufacturing, and quality teams to drive product improvements.

Ideal candidates are pursuing a 4-year engineering degree with a minimum 3.0 GPA, possess strong analytical and communication skills, and can contribute to structured problem

Qualifications

• Enrollment in a 4-year engineering degree program.
• Minimum 3.0 GPA on a 4.0 scale.
• Strong analytical and communications skills.

Responsibilities

• In collaboration with Service teams, collect and analyze data for customer complaints/issues and warranty
• Understand customer symptoms and develop problem statements using structured problem solving techniques.
• Obtain failed units and conduct failure analysis to understand Root Cause of Symptom
• Collaborate with Engineering, Manufacturing, Product Mgt, Quality, Supplier Quality to understand customer and product requirements, design intent and manufacturing processes to develop root cause of failure
• Partner with responsible party to drive timely resolution of solutions
• In collaboration with Service teams, create service bulletins to rapidly share knowledge
• Partner with Quality Analytics team to create data models which provide early detection to potential product quality concerns

Skills

Data analysis

Root cause analysis

Problem solving

Communication skills

Statistical analysis

Education

Enrollment in a 4-year Engineering degree program

Minimum 3.0 GPA on a 4.0 scale

Job description

Dover Food Retail in Conyers, GA is seeking an Engineering Intern to support Customer Quality and Warranty Management. You will assist in data collection, analysis, and root-cause investigations for customer/field issues, collaborating across engineering, manufacturing, and quality teams to drive product improvements.

Ideal candidates are pursuing a 4-year engineering degree with a minimum 3.0 GPA, possess strong analytical and communication skills, and can contribute to structured problem