Quality Training Specialist (Swing)

SYNNEX Corporation; Olive Branch (MS); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading technology solutions provider is seeking a Quality Training Specialist in Olive Branch, MS. The ideal candidate will enhance production quality through effective training and communication. Responsibilities include maintaining knowledge in production departments and supporting SOP updates. A high school diploma or GED, proficiency in Microsoft Office, and previous training experience are required. This full-time position emphasizes a customer-centric attitude and engaging with associates directly.

Qualifications

• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook.
• Comfortable talking in front of a group and one-on-one.
• Prior training, teaching or presentation experience is required.

Responsibilities

• Maintains expert-level knowledge in at least two production departments.
• Assists in measuring the effectiveness of learning.
• Supports updating of SOPs and SOP certification.

Skills

Proficiency with Microsoft Office

Excellent communication skills

Ability to give and receive feedback

Proven people skills

Active listening

Education

High School diploma or GED

Job description

Quality Training Specialist (Swing) page is loaded## Quality Training Specialist (Swing)locations: Olive Branch, MStime type: Full timeposted on: Posted Yesterdayjob requisition id: R50189**@HYVE Solutions,** missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.**Training Specialist I**The Trainer works with operations managers, area managers, production assistants and associates. Constantly improves the long-term capabilities of the area to which he/she is assigned. The ideal candidate will measure production quality and quantity and applies learning tools to improve both.Responsibilities* Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas Refines learning tools and techniques* Assists in measuring the effectiveness of learning* Measure’s impact of his/her development efforts* Improves associates' job-related skills; develops, maintains, and applies learning tools (methods, checklists and skill building agreements) to encourage associate development* Identifies areas for associate cross training and support and implements the\ training to support the objective* Supports the updating of SOPs and SOP certification of associates and managers* Assists in driving success of peak and non-peak training plans* Meets time commitments and deadlines, is goal oriented* Checks and tests for understanding* Gives insight to area managers* Requirements* Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Outlook* High School diploma or GED Excellent communication skills* Comfortable talking in front of a group as well as one-on-one with an individualAbility to give and receive feedback effectively* Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention)* Ability to follow up* Proven people skills* Works hard for the success of others, constantly remains “customer obsessed”* Demonstrates a positive “can do” demeanor and has fun and gains energy from with others* Is an active listener* Is a technical expert* Demonstrated ability to consistently function at 100% of expectations* Understands upstream and downstream variances* Prior training, teaching or presentation experience* Previous experience as a trainer or PA* Willingness to work in different areas as required by training needs* Excellent attendance**@ HYVE Solutions**, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.## ABOUT HYVE SOLUTIONHyve Solutions is a leader in the design to worldwide deployment of hyperscale digital infrastructures. In partnership with customers, Hyve leverages deep-seated industry experience and strong vendor partnerships to design and deliver purpose-built server, storage, and networking solutions to meet datacenter demands for today and beyond. Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX).## **ABOUT TD SYNNEX CORPORATION**TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.