Training Manager

SYNNEX Corporation; Olive Branch (MS); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions seeks a Training Manager to lead the Training Department across 1st and Swing Shift, directing 7 staff and coordinating with HSE, HR, Manufacturing, Quality, and Engineering to align training with production needs.

You will develop structured technical training for new hires, manage certifications, and drive continuous improvement using Lean/Six Sigma principles to enhance performance and retention.

Qualifications

• Bachelor’s Degree or equivalent; 5+ years in a similar role.
• Analytical and problem-solving skills with a continuous improvement mindset.
• Detail-oriented with strong written and verbal communication, including presentation skills.
• Strong knowledge of the Microsoft Office suite.
• Expert knowledge and hands-on experience in training and development programs, curriculum design, and proficiency assessment.
• Experience in fast-paced environments with high volumes of changes and deadlines.
• Knowledge of contingent workforce is a plus.

Responsibilities

• Lead Training Department across 1st and Swing Shift with ~7 direct reports.
• Coordinate training needs assessments and organizational development initiatives.
• Develop and maintain a skills/certification matrix; address staffing gaps.
• Measure training effectiveness via performance, quality results, and post-training evaluations.
• Collaborate with HR and Operations to develop recognition or incentive programs.
• Drive continuous improvement of training programs using Lean/Six Sigma principles.
• Partner with HR and Operations to review job roles and career paths.

Skills

Analytical & problem-solving

Continuous improvement mindset

Communication

Presentation skills

Microsoft Office

Training programs design

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office Suite

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

The Training Manager will report to the Manufacturing team and is responsible for managing and driving the manufacturing org staff development initiatives. This may include review and administration of new and existing training activities and programs, training needs assessments, team building events, and other organizational development goals.

Operator Workforce Training

The Training Manager will lead the Training Department across 1st and Swing Shift, with ~7 direct reports: 1 Training Supervisor and ~6 Training Specialists. The role will work closely with HSE, HR, Manufacturing, Quality, and Engineering to align training resources with production and business needs.

Key responsibilities and expected business outcomes include:

• Establish structured technical training for new hires with little or no assembly experience.
• Manage operator training, qualification, certification, and cross-training across both shifts.
• Develop and maintain a skills/certification matrix to identify training and staffing gaps.
• Increase the number of employees qualified across multiple processes to improve flexibility, especially for overtime and changing production demand.
• Reduce dependency on individual SMEs and informal on-the-job training by standardizing training materials and qualification requirements.
• Measure training effectiveness through employee performance, quality results, and post-training evaluations.
• Identify skill gaps contributing to quality or productivity issues and coordinate corrective training with Manufacturing, Quality, and Engineering.
• Partner with HR and Operations to develop appropriate recognition or incentive programs that encourage employees to become cross-trained and certified in additional processes.
• Drive continuous improvement of training programs using Lean/Six Sigma principles.

Organizational Development

Assess manufacturing department needs and recommend appropriate programs or organizational development initiatives by working with Hyve corporate training, lean training, and other teams.

Develop metrics to measure performance for direct labor workforce.

Work with HR and operations leadership to review conversion for contingent workforce.

Partner with direct labor leadership to review job roles, communicate career paths, and recommend training.

Partner with local colleges and community to promote and develop learning programs.

Recommend and coordinate activities to build and promote job satisfaction.

Report and monitor key staffing metrics including but not limited to: Retention, Turnover, Time to Hire, Weekly number of starts and terms. Provide recommendations to help improve retention, identify effective practices, and areas of improvement.

Qualifications

• Bachelor’s Degree or equivalent, minimum 5+ years’ experience in similar role.
• Established analytical and problem-solving skills with a strong continuous improvement mindset to drive and identify improvement plans.
• Detail-oriented with excellent written and verbal communication skills, including presentation skills.
• Strong knowledge of Microsoft Office suite.
• Expert knowledge and hands-on experience of training and development programs, instructions and curriculum design framework and proficiencies assessment.
• Experience in fast paced environments with high volume of changes and business critical deadlines.
• Knowledge and experience working with contingent workforce a plus.

Benefits

Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.

ABOUT HYVE SOLUTION

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through deep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Hyve Solutions is a wholly owned subsidiary of TD SYNNEX Corporation (NYSE: SNX). For more information, visit hyvesolutions.com, email [e-mail], or call [phone].

ABOUT TD SYNNEX CORPORATION

TD SYNNEX (NYSE: SNX) is a leading global distributor and solutions aggregator for the IT ecosystem. We’re an innovative partner helping more than 150,000 customers in 100+ countries to maximize the value of technology investments, demonstrate business outcomes and unlock growth opportunities. Headquartered in Clearwater, Florida, and Fremont, California, TD SYNNEX’ 23,000 co-workers are dedicated to uniting compelling IT products, services and solutions from 1,500+ best-in-class technology vendors. Our edge-to-cloud portfolio is anchored in some of the highest-growth technology segments including cloud, cybersecurity, big data/analytics, IoT, mobility and everything as a service. TD SYNNEX is committed to serving customers and communities, and we believe we can have a positive impact on our people and our planet, intentionally acting as a respected corporate citizen. We aspire to be a diverse and inclusive employer of choice for talent across the IT ecosystem.