Quality Training Manager

TeleSolv Consulting; Harrisonburg (VA); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with company match

Paid Time Off

Job summary

TeleSolv Consulting in Harrisonburg, VA, is seeking a quality control lead responsible for audits, training, and ensuring compliance with government standards. You will guide a team of auditors and tutors and shape internal procedures to meet documentation and policy requirements.

The role emphasizes operational coordination, quality improvement, and adherence to federal regulations, with competitive compensation and benefits. Contract-based opportunity in Federal Services.

Qualifications

• Experience managing quality control in a regulated environment.
• Ability to develop and enforce internal procedures aligned with government standards.
• Knowledge of operational coordination and quality improvement practices.

Responsibilities

• Lead a team of quality auditors and tutors responsible for all audit and training activities.
• Develop, implement, and monitor internal procedures to ensure compliance with Government policies and regulations.
• Oversee quality control operations across task areas and ensure documentation standards are met.
• Coordinate operational and administrative activities that support overall mission success.

Skills

Quality control

Regulatory compliance

Procedural enforcement

Job description

Six Sigma Black Belt certification, or the ability to obtain it within 180 days of contract award.

Application Deadline: 1 October 2026

Department: Federal Services

Location: Harrisonburg, VA

Compensation: $22.88 / hour

Responsibilities

• Lead a team of quality auditors and tutors responsible for all audit and training activities.
• Develop, implement, and monitor internal procedures to ensure compliance with Government policies and regulations.
• Oversee quality control operations across task areas and ensure documentation standards are met.
• Coordinate operational and administrative activities that support overall mission success.

Qualifications

• Demonstrated expertise in managing quality control operations in a regulated environment.
• Strong ability to develop and enforce internal procedures aligned with Government‑mandated standards.
• Knowledge of operational coordination, administrative workflow management, and quality improvement practices.

Benefits

TeleSolv Consulting offers a competitive compensation package including medical, dental, and vision insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave, and paid holidays); short- and long-term disability coverage; life insurance; and opportunities for professional development and training. Additional benefits may include telework options (if applicable), flexible scheduling, employee wellness programs, and performance-based incentives.

Background Investigation

This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related to your character and trustworthiness.