Quality Technician-Tester

Hillphoenix; Colonial Heights (VA); On-site; USD 48,000 - 76,000; Full time

Job summary

Hillphoenix is seeking a Quality Technician to conduct root cause analysis on components and finished products that fail to meet requirements, and to collaborate with manufacturing, engineering, product development and sales to implement corrective actions and reduce defects.

The role includes developing and reporting internal and customer quality audits, creating standard work instructions and SOPs, measuring parts with calipers, micrometers and CMM, and performing tests to ensure products meet

Qualifications

• Minimum two years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications.
• High school diploma or GED.
• An associate that meets, at minimum, the standard for a level 1 Quality Technician skill set
• Strong trouble shooting skills, including electrical trouble shooting
• Need to be able to diagnose electrical issues
• Ability to upload programs to controller hardware
• Need to be able to follow or help develop trouble shooting guides
• Strong computer skills including Windows software, web-based applications, etc.
• Ability to use hand tools, including multi-meters
• Self-starter

Responsibilities

• Conduct root cause analysis on components, parts, and/or finished product that do not meet specified customer or internal requirements and recommend courses of action/fixes to address issues.
• Partner with functional organizations (manufacturing, engineering, product development, sales, etc.) to identify, analyze, recommend, and implement solutions to address quality issues, eliminate/reduce scrap, improve manufacturing processes, reduce parts errors and/or failures, improve product variability, etc.
• Develop, implement, record, and report on routine internal and specialized customer quality audits.
• Develop and implement standard work instructions and standards, quality alerts, standard operating procedures, etc.
• Measure parts to prints using precise measuring equipment such as calipers, micrometers, CMM, etc.
• Conduct tests to ensure cases meet required internal and customer requirements.

Skills

Root cause analysis

Electrical troubleshooting

Diagnose electrical issues

Troubleshooting guides

Self-starter

Strong computer skills

Education

High school diploma or GED

Associate degree in technical field

Tools

Calipers

Micrometers

CMM

Multimeters

Job description

What You Will Be Responsible For In This Role

• Conduct root cause analysis on components, parts, and/or finished product that do not meet specified customer or internal requirements and recommend courses of action/fixes to address issues.
• Partner with functional organizations (manufacturing, engineering, product development, sales, etc.) to identify, analyze, recommend, and implement solutions to address quality issues, eliminate/reduce scrap, improve manufacturing processes, reduce parts errors and/or failures, improve product variability, etc.
• Develop, implement, record, and report on routine internal and specialized customer quality audits.
• Develop and implement standard work instructions and standards, quality alerts, standard operating procedures, etc.
• Measure parts to prints using precise measuring equipment such as calipers, micrometers, CMM, etc.
• Conduct tests to ensure cases meet required internal and customer requirements.

What are the basic qualifications?

• High school diploma or GED.
• Minimum one (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications.
• An associate that meets, at minimum, the standard for a level 1 Quality Technician skill set
• Strong trouble shooting skills, including electrical trouble shooting
• Need to be able to diagnose electrical issues
• Ability to upload programs to controller hardware
• Need to be able to follow or help develop trouble shooting guides
• Strong computer skills including Windows software, web-based applications, etc.
• Ability to use hand tools, including multi-meters
• Self-starter

What are the preferred qualifications?

• ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
• Associates degree and/or certification in technical field
• Demonstrated ability to operate and prioritize in a fast-paced, changing environment
• Effective communicator; able to communicate verbally and in written format with both front-line and department leadership
• Demonstrates initiative; proactively looks for ways to address and get ahead of issues
• Demonstrated track record of driving continuous improvement in assigned areas of responsibility.

To Be a Great Fit For The Role

• Customer Focus
• Manages Complexity
• Decision Quality
• Action Oriented
• Plans and Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Drives Engagement
• Self-Development

How We Define Our Values and Why You Should Join Our Team

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.

• Collaborative Entrepreneurial Spirit
• Winning Through Customers
• Respects and Values People
• Expectations for Results
• High Ethical Standards, Openness, and Trust