Quality Technician: Process Improvement & Compliance

Selig Group; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Selig Group in Grand Rapids, MI is seeking an experienced Quality Technician to join our Quality team. This hands-on role ensures products meet quality, regulatory, and customer requirements throughout the manufacturing process.

You will perform inspections, testing, document calibration, support investigations, and help drive continuous improvement with Production and Quality under the local Quality Manager.

Qualifications

• 3+ years of quality experience in inspections, process controls, and continuous improvement in an ISO 9001 or regulated environment.
• Experience performing product inspections and testing within a manufacturing setting.
• Experience with manufacturing process controls and quality monitoring.
• Experience investigating defects and supporting root cause analysis and corrective actions.
• Experience supporting customer complaint investigations.
• Strong data collection, analysis, documentation, and reporting skills.
• Ability to work collaboratively with Production and Quality teams.
• Attention to detail and hands-on problem solving.

Responsibilities

• Perform routine and advanced inspections of incoming materials, in-process products, and finished vented liner products.
• Conduct physical, mechanical, and visual product testing.
• Review test results against specifications and customer requirements.
• Maintain calibration and verification of laboratory and inspection equipment.
• Monitor manufacturing processes and identify deviations that may affect quality.
• Support SPC activities and analyze quality trends.
• Partner with Production to improve process capability and reduce variation.
• Conduct line audits and process compliance assessments.
• Investigate product defects, process deviations, and customer complaints.
• Participate in root cause investigations using 5 Whys, Fishbone, Pareto, and 8D methodologies.
• Maintain accurate quality records and documentation.
• Support audits and compliance with quality systems and customer requirements.
• Assist with document control and work instructions.
• Identify opportunities to improve product quality and manufacturing efficiency.
• Support scrap reduction and yield improvement initiatives.

Skills

Quality inspections

Process controls

Continuous improvement

Root cause analysis

Data analysis

Collaboration

SAP

ISO 9001

Tools

SAP

Job description

Selig Group in Grand Rapids, MI is seeking an experienced Quality Technician to join our Quality team. This hands-on role ensures products meet quality, regulatory, and customer requirements throughout the manufacturing process.

You will perform inspections, testing, document calibration, support investigations, and help drive continuous improvement with Production and Quality under the local Quality Manager.