Quality Technician Lead: QA & Process Improvement

Trillium Staffing; Phoenix (AZ); On-site; USD 32,000 - 36,000; Full time

Job summary

Trillium Staffing is seeking a Quality Technician Lead in Phoenix, Arizona for a temp-to-hire opportunity. The position pays $23-$26/hour with a Monday-Friday schedule, 7:00 AM - 3:30 PM and overtime as needed.

Responsibilities include supporting daily QA activities, preparing quality reports and PPAPs, and serving as the primary QA contact for Distribution Center operations. Experience with QMS, CAPA/8D, and ISO audits is desirable.

Qualifications

• Minimum 2 years of Quality experience in a manufacturing or distribution environment.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and work effectively in a team environment.
• Proficiency with Microsoft Office and computer systems.
• ERP experience, such as Epicor, preferred.
• Experience preparing quality reports, PPAPs, and corrective action documentation.
• Strong organizational, analytical, problem-solving, and continuous improvement skills.

Responsibilities

• Support daily Quality Assurance activities, including receiving inspection, product validation, concessions, and adherence to SOPs/SIPs.
• Prepare and maintain PPAP, FMEA, PFMEA, corrective action, and quality reports.
• Serve as the primary quality contact for Distribution Center operations.
• Support the Quality Management System (QMS), including SOPs, metrics, trending, and continuous improvement initiatives.
• Monitor complaint management, non-conformances, CAPA/8D, deviations, batch records, product release, calibration, document control, and record retention.
• Assist with internal and external audits and ISO Management Reviews.
• Identify and resolve product and process issues through effective problem-solving and cross-functional collaboration.
• Develop and implement local quality procedures as needed.
• Maintain the Risk, Opportunity, and Continuous Improvement Matrix.
• Promote compliance with company quality policies, procedures, and applicable standards.
• Perform other duties as assigned.

Skills

QA experience

Communication

Teamwork

Multitasking

Problem-solving

Continuous improvement

Education

High School Diploma

Associate or Bachelor's preferred

Tools

MS Office

Epicor ERP

Job description

Trillium Staffing is seeking a Quality Technician Lead in Phoenix, Arizona for a temp-to-hire opportunity. The position pays $23-$26/hour with a Monday-Friday schedule, 7:00 AM - 3:30 PM and overtime as needed.

Responsibilities include supporting daily QA activities, preparing quality reports and PPAPs, and serving as the primary QA contact for Distribution Center operations. Experience with QMS, CAPA/8D, and ISO audits is desirable.