Quality Technician, Lead - American Augers

The Toro Company; West Salem (OH); On-site; USD 39,000 - 45,000; Full time

Job summary

American Augers, a division of The Toro Company, is seeking a Quality Technician Lead in West Salem, OH. You will guide a small QA team, drive continuous improvement, and ensure ISO compliance through audits and documentation control.

Responsibilities include coordinating tasks, maintaining the skills matrix, participating in design reviews, and managing gauge calibration and calibration testing across the plant.

Qualifications

• High school diploma or GED required.
• Experience leading and developing a small team.
• Knowledge of Root Cause Corrective Action procedures.
• Knowledge of welding and fabrication helpful.
• Knowledge of Polyworks Software, blueprint reading, and general CMM principles.
• Knowledge of ISO reporting requirements.
• Knowledge of gauge calibration principles and expectations.
• Knowledge of Microsoft Word, Excel, and ability to learn other software used in auditing.

Responsibilities

• Assign tasks and responsibilities to Quality Technicians on daily functions.
• Maintain the development skills matrix and employee development plans.
• Participate in design/review meetings to ensure equipment meets design intent.
• Perform audits with precision measurement tools and Polyworks verification.
• Report detected errors to supervisor before shipment.
• Notify purchasing when an NMR is needed for out-of-spec items.
• Perform follow-up audits on corrected items and projects.
• Manage the gauge calibration system and ensure calibration compliance.
• Perform calibration tests on all plant measuring devices and record results.
• Perform pressure tests on welded vessels.
• Seal with other duties as assigned.

Skills

Quality leadership

Root Cause Corrective Action

Auditing & QA

Measurement & gauges

Problem solving

Education

High school diploma or GED

Tools

PolyWorks

Blueprint reading

CMM fundamentals

ISO reporting

Job description

Hours: 5am - 3:30pm Monday through Thursday, some overtime on Fridays

Wage: $28.50 to $32.50 per hour

Who Are We?

American Augers, located in West Salem, Ohio is a division of The Toro Company. American Augers builds the largest horizontal directional drills in the industry, and a full range of auger boring machines. With the rugged user in mind, American Augers rigs are built to last and backed by 24-hour worldwide support.

Job Purpose:

Lead and develop Quality Technicians through task coordination, training, and skills matrix management. Maintain and improve quality systems by updating documentation, supporting tooling needs, and driving continuous improvement. Ensure quality and compliance standards through audit support, ISO compliance, and adherence to customer and company requirements.

Job Duties & Responsibilities:

• Assign tasks and responsibilities to the Quality Technicians on daily functions
• Maintain the development skills matrix and work with the Quality Manager on employee development plans
• Participate in design / development reviews for new products to ensure that proper equipment is available to meet the design intent
• Perform audits on select completed items; verify that the product matches what is called out in the prints and on customer orders. This is accomplished with precision measurement hand tools and a Faro measurement arm using Polyworks Software
• Upon audit completion, report any detected errors to a supervisor or lead man for correction prior to shipment
• Notify purchasing department when an NMR is needed for any purchased item that is found to be out of specification
• Perform follow-up audits on items or projects that were found to have been out of specification and have been corrected
• Manage the gauge calibration system
• Ensure that gauges are being calibrated as prescribed
• Perform calibration tests on all measuring devices located in the plant and record results for future review
• Perform pressure test on welded vessels
• Other duties as may be assigned

Job Qualifications:

• High school diploma or GED required
• Experience leading and developing a small team
• Knowledge of Root Cause Corrective Action procedures
• Knowledge of welding and fabrication helpful
• Knowledge of Polyworks Software, Blueprint reading, and general CMM principles
• Knowledge of ISO reporting requirements
• Knowledge of gauge calibration principles and expectations
• Knowledge of Microsoft Word, Excel, and the ability to learn other computer software applications as needed in the auditing process

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.

With roots dating back to 1914, The Toro Company was built on a tradition of quality and caring relationships. Today, the company is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, snow and ice management, underground utility construction, rental and specialty construction, and irrigation and outdoor lighting solutions. Through a strong network of professional distributors, dealers, rental stores and retailers in more than 125 countries, we proudly offer a wide range of products across a family of global brands to help golf courses, professional contractors, underground construction professionals, groundskeepers, agricultural growers, rental companies, government and educational institutions, and homeowners – in addition to many leading sports venues and historic sites around the world.