Quality Technician I: Audits, COAs & Process Improvement

TOPPAN Packaging Americas; Batavia (IL); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Employee Assistance Program

Paid time off

Life, accident, and disability plans

Tuition reimbursement

Job summary

TOPPAN Packaging Americas in Batavia, IL seeks a Quality Technician I to support quality assurance across products and processes. The role involves testing, audits, release reviews, and data maintenance, with collaboration across Production and plant teams to drive continuous improvement.

You will lead daily quality audits, review samples and LSDs, and assist in root-cause analysis and corrective actions. Strong detail, teamwork, and Excel skills are essential.

Qualifications

• High school diploma or GED preferred but not required.
• Proficient in speaking, reading, and writing English.
• Bilingual communication skills are a plus.
• Flexible and available to work off-shift hours when needed.
• Strong problem-solving and decision-making skills.
• Basic computer proficiency, including Microsoft Excel.
• Foundational understanding of arithmetic and statistics.
• Exceptional attention to detail and accuracy.
• Effective communication across the facility.

Responsibilities

• Complete customer COAs, including required offline testing.
• Lead daily quality audits throughout the manufacturing process.
• Perform layered audits as directed by management.
• Review and approve AQL samples for release.
• Review and approve customer LSDs per requirements.
• Lead internal sorting initiatives when required.
• Collect internal reject data and identify trends for analysis.
• Assist with root-cause analysis and corrective actions.
• Help identify quality concerns and corrective actions.
• Train plant personnel on quality systems, procedures, and expectations.
• Maintain accurate quality records and documentation.
• Communicate quality concerns to appropriate teams.
• Participate in Quality Pillar and Safety teams.
• Support continuous improvement activities related to quality.
• Perform additional quality-related responsibilities as assigned.

Skills

Problem-solving

Attention to detail

Communication skills

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

TOPPAN Packaging Americas in Batavia, IL seeks a Quality Technician I to support quality assurance across products and processes. The role involves testing, audits, release reviews, and data maintenance, with collaboration across Production and plant teams to drive continuous improvement.

You will lead daily quality audits, review samples and LSDs, and assist in root-cause analysis and corrective actions. Strong detail, teamwork, and Excel skills are essential.