Quality Technician I

DHL; Phoenix (AZ); On-site; Full time

Job summary

DHL Supply Chain is seeking a First Shift Quality Technician I to ensure compliance with quality standards in a dynamic environment. The role involves monitoring QMS effectiveness and providing training to staff. Ideal candidates should have a high school diploma and experience operating forklift machinery. The position offers benefits such as medical coverage and a PTO program, contributing to a supportive workplace culture.

Benefits

Affordable medical, dental, and vision coverage

PTO program including paid holidays and vacation

401(k) with company match

Tuition reimbursement program

Training and career advancement opportunities

Qualifications

• Minimum of 6 months experience operating a Very Narrow Aisle (VNA) forklift or Reach Truck.
• Forklift operator certification or completion of training within 30 days of employment.

Responsibilities

• Monitor and report on QMS implementation, compliance, and effectiveness.
• Facilitate QA training for new and existing staff.
• Collaborate with teams to advance quality initiatives.

Skills

Forklift operation

Quality Management System (QMS)

Compliance monitoring

Training facilitation

Education

High School Diploma or equivalent

Associate degree or equivalent preferred

Tools

Very Narrow Aisle (VNA) forklift

Reach Truck

Job description

DHL Supply Chain is hiring! Join one of the world's most essential industries and grow your career with us. We offer endless opportunities in a global business environment.

Position Details

Position: First (1st) Shift Quality Technician I

Shift: 7:00 am – 5:00 pm, Monday-Friday

Pay: $23.52 per hour

Core Responsibilities

• Perform case-picking by hand (up to 35 lbs.), approximately 60% of the day.
• Operate Material Handling Equipment (MHE), including Electric Pallet Jack and Reach Truck (approximately 40%).

Preferred Skills and Experience

• Minimum of 6 months experience operating a Very Narrow Aisle (VNA) forklift or Reach Truck.

Benefits

• Affordable medical, dental, and vision coverage starting on your 30th day.
• PTO program including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

Role Purpose

Provide leadership, training, and support for maintaining and improving the Quality Management System (QMS). Ensure compliance with regulations, customer requirements, and company policies. Lead the QA team, assign work schedules, train associates, and monitor compliance and progress.

Key Responsibilities

• Monitor and report on QMS implementation, compliance, and effectiveness through audits and feedback.
• Facilitate QA training for new and existing staff.
• Review documents for accuracy and clarity.
• Collaborate with teams to advance quality initiatives using appropriate tools and methodologies.
• Support compliance with FDA, DEA, ATF, and other regulatory requirements.
• Perform daily QA activities as directed.
• Develop and maintain QMS documentation.

Minimum Education and Experience

• High School Diploma or equivalent.
• Forklift operator certification or completion of training within 30 days of employment.
• Associate degree or equivalent preferred.

We are an equal opportunity employer.