Quality Technician - 2nd shift

Smurfit Westrock; Richmond (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

short-term bonus incentive

health, dental and vision insurance

flexible spending accounts or health-s

retirement savings plans

life and disability insurance programs

paid sick leave as required by state

5 days of paid vacation prorated year

10 paid holidays

Job summary

Smurfit Westrock in the United States (Richmond, VA) is seeking a Quality Technician to monitor, inspect, and verify product quality throughout the manufacturing process of corrugated products to meet customer specifications and regulatory requirements.

The role collaborates with operations, maintenance, and production teams to identify quality concerns, drive corrective actions, reduce waste, and support continuous improvement initiatives.

Qualifications

• Experience in manufacturing or quality inspection preferred.
• Ability to read and follow work instructions and product specifications.
• Strong color vision to identify defects.
• Proficient in basic computer use and data entry.
• Able to stand for extended periods.

Responsibilities

• Inspect incoming materials to ensure conformance and release to production.
• Audit assembly lines to verify specs and customer requirements.
• Verify compliance with cGMPs and Work Instructions.
• Review, approve and release production paperwork for shipments.
• Investigate customer complaints and internal quality issues to identify root causes and corrective actions.
• Participate in internal QA, customer, and regulatory audits as required.
• Assist with cGMP training as requested.
• Maintain safe and efficient work practices per policies.

Skills

Quality inspection

Attention to detail

Data entry

Basic math

Read and follow specs

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Quality Technician

Pay Rate 27.98, 0.60 Shift Differential

Schedule: B Shift 3-11PM

Role summary:

The Quality Technician is responsible for monitoring, inspecting, and verifying product quality throughout the manufacturing process to ensure corrugated products meet customer specifications, company standards, and regulatory requirements. This position works closely with operations, maintenance, and production teams to identify quality concerns, drive corrective actions, reduce waste, and support continuous improvement initiatives.

Typical responsibilities:

• Inspect incoming materials to assure conformance with specifications and release materials for use in production. Communicate paperwork issues to operations, if necessary.
• Audit assembly lines during the production process ensuring compliance with work order specifications, and that the finished product meets customer requirements.
• Verify compliance with cGMPs (Good Manufacturing Practices) and WIs (Work Instructions).
• Review, approve and release production paperwork to facilitate customer shipments.
• Investigate customer complaints and internal quality issues to determine root causes and implement corrective actions.
• Participate in and/or assist with internal QA audits, Customer audits, and Regulatory Agency audits as required.
• Assist with and/or conduct cGMP training, if requested.
• Work in a safe and efficient manner in accordance with company policies and procedures.
• Overtime may be required due to business needs. Schedule will follow the plant schedule. Flexible to work different shifts occasionally.
• Perform other duties as assigned.
• Attention to detail and accurate recordkeeping.
• Ability to read and follow work instructions, procedures, and product specifications.
• Basic computer, data-entry, and math skills.
• Clear communication and ability to work with production teams.
• Manufacturing or quality-inspection experience is preferred
• Ability to distinguish colors and identify print, cutting, gluing, or other packaging defects.
• Ability to stand and walk for extended periods, depending on the plant and shift.

The starting rate is $27.98 per hour, depending on your role, level, and location.

The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 5 days of paid vacation prorated year 1, and 10 days of paid holidays, subject to annual change.

• short-term bonus incentive
• health, dental and vision insurance
• flexible spending accounts or health savings accounts
• retirement savings plans
• life and disability insurance programs
• paid sick leave as required by applicable state/local law
• 5 days of paid vacation prorated year 1
• 10 days of paid holidays, subject to annual change.

Your actual pay will be based on your work location and other factors, such as your skills, experience, and education.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The application window is expected to close by12/9/26.