Quality Technician (1st shift)

Wakefield Thermal Solutions, Inc.; Nashua (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

Wakefield Thermal is seeking a Quality Inspector to support Operations, Manufacturing and Procurement in meeting quality objectives and reducing disruptions. The role focuses on 100% first piece and receiving inspections, nonconformance management, and documentation control.

Ideal candidates have at least 2 years of manufacturing experience, proficient in MS Office, and the ability to read drawings and specifications.

Qualifications

• Minimum 2 years of related manufacturing experience.
• High School Diploma or GED.
• MS Office products including Word & Excel.
• Ability to read and interpret documents such as technical drawings, specifications, and requirements.
• Strong organizational skills, attention to detail, and ability to work independently and as part of a team.
• Desire and mindset to drive actions and projects to closure without being prompted.

Responsibilities

• First Piece Inspection of any required product with 100% validation to conformance.
• Completing Receiving Inspection with verification of dimensional, paperwork, expirations, and other information.
• Roaming Inspection to ensure operator inspections and accuracy.
• Final Inspection to ensure batch/lot conformance via 100% or sampling.
• Generate documentation packages for outgoing products (COC, raw material, etc.).
• Daily/Weekly reporting on relevant quality metrics (e.g., rejections).
• Coordinate with Manufacturing, Quality, Engineering, Procurement to address nonconforming material and close issues.

Skills

Manufacturing experience

MS Office

Strong communication

Attention to detail

Team collaboration

Independent work

Education

High School Diploma or GED

Tools

MS Office (Word & Excel)

Calibration

CQI ASQ

Microsoft AX or Dynamics (ERP)

Job description

Wakefield Thermal is part of the Heico Companies, and in aggregate, Heico’s businesses generate more than $3.2 billion in revenues. Wakefield Thermal is a global leader in innovative thermal management solutions for a diverse range of markets. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

Our Mission: Our businesses have made an all-encompassing commitment across all levels of the organization to never sacrifice safety. Deliver industry leading quality, and on-time delivery while providing an exceptional customer experience. Position ourselves as a leader in the industry through technological advancements and supply chain excellence. Promote a culture of success and excellence through accountability, collaboration, engagement, and shared belief in our vision.

SUMMARY

The Quality Inspector role is responsible for providing support and collaborating with Operations, Manufacturing, and Procurement to accomplish the overall quality-related objectives, to minimize product disruptions and improve the throughput of processes.

DUTIES AND RESPONSIBILITIES

• First Piece Inspection of any required product which includes 100% validation of the operational step to ensure conformance to the flowdown requirements
• Completing Receiving Inspection which may include verifying dimensional, paperwork, expirations, and other critical information for product conformance
• Roaming Inspection to ensure operator inspections are being completed and to provide oversight on the accuracies of the performed inspections
• Final Inspection to ensure that batch/lot of completed products through the relevant stage is conforming on either a 100% inspection or sampling plan
• Generating documentation packages related to outgoing customer product which may include Certification of Conformance, Raw Material, COTS, and External Processing
• Daily / Weekly Reporting on relevant quality metrics (i.e. rejections)
• Collaborate with necessary functions such as Manufacturing, Quality, Engineering, Procurement, etc. to effectively communicate nonconforming material issues and coordinate necessary actions, until closure
• Nonconformance Reporting with specific details in relation to the origin, scope of the issue, potential containment, and probably root cause to effectively setup the MRB to finalize their investigation & provide disposition on affected product
• Manages the identification, processing, and disposition of nonconforming material for internal and external issues, including supplier’s nonconformances and customer returns
• Assist in the investigation of root causes of nonconformities, support continuous improvement initiatives to reduce or prevent the risk of future recurrences
• Manages, organizes, and ensures the accuracy of company documents. Including storing them electronically and physically, categorizing them systematically, and maintaining their accessibility by following established document control protocols
• Maintains awareness on different document versions and updates them for maintaining accuracy
• Other duties as assigned by Quality Manager & other senior leadership

REQUIREMENTS

• Minimum 2 years of related manufacturing experience
• High School Diploma or General Education Degree (GED)
• MS Office Products including Word & Excel
• Ability to read and interpret documents such as technical drawings, specifications, and requirements
• Strong organizational skills, attention to detail, and ability to work independently and as part of a team Strong communicator capable of working through complex issues with peers, management, and multiple functions is required to ensure nonconformance reports are created accordingly
• Desire and mindset to drive actions and projects to closure without being prompted

PREFERRED EXPERIENCE

• Calibration
• Certified Quality Inspector (CQI ASQ)
• Microsoft AX or Dynamics (ERP)

Physical Requirements

• Ability to stand and walk for extended periods throughout the work shift.
• Ability to frequently use hands and fingers to operate machine controls, tools, and measuring instruments.
• Ability to lift, carry, push, and pull materials and components weighing up to 40 pounds, with or without reasonable accommodation.
• Ability to bend, stoop, kneel, crouch, and reach as required to load, unload, and inspect parts and equipment.
• Ability to perform repetitive motions involving the hands, wrists, and arms.
• Ability to visually inspect parts, read blueprints, technical drawings, work instructions, gauges, and measuring devices.
• Ability to distinguish colors, dimensions, and surface defects when performing quality inspections.
• Ability to hear and communicate effectively in a manufacturing environment.
• Ability to safely operate equipment in a fast-paced production setting while wearing required personal protective equipment (PPE), including safety glasses, hearing protection, safety shoes, and other equipment as required.
• Ability to work in an environment with exposure to machine noise, metal chips, cutting fluids, lubricants, and varying temperatures.
• Ability to maintain regular attendance and work scheduled shifts, including overtime as required.
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Noise level on the manufacturing floor is moderate, so hearing protection may be required in designated areas. The employee is required to wear safety glasses and safety shoes
• Manufacturing environment with exposure to moving mechanical equipment.
• Frequent interaction with machine tools, raw materials, and finished products.
• Compliance with all company safety policies, housekeeping requirements, and Foreign Object Debris (FOD) prevention practices.
• Required use of appropriate PPE and adherence to all safety procedures.

Essential Functions Disclaimer:

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.