Quality Technician - 1st Shift

El Camino Health; City of Syracuse (NY); On-site; USD 53,000 - 89,000; Full time

Benefits offered by this job

Health insurance

401k

Paid vacation

Holidays

Life insurance

Disability benefits

Job summary

TTM Technologies, Inc. is seeking a Quality Records Coordinator to maintain calibration databases, control quality documents, process RMAs, and coordinate inspections.

You will serve as a liaison among Quality, Operations, Supply Chain and Customers, support audits (ISO 9001 / AS9100), track metrics, and help drive continuous improvement while ensuring documentation is accurate and compliant.

Qualifications

• High school diploma or equivalent preferred.
• 1-2 years of manufacturing experience preferred; aerospace exposure is a plus.
• Ability to read PCB drawings and use measurement tools.

Responsibilities

• Maintain calibration database for inspection, measuring, and test equipment.
• Schedule calibration activities with internal teams and external providers.
• Track calibration status, certificates, and out-of-tolerance conditions.
• Process RMAs and log customer complaints; route to appropriate functions.
• Support internal and external audits (ISO 9001 / AS9100 / customer audits).

Skills

Read PCB drawings

Measurement tools

Detail oriented

English communication

Team collaboration

Education

High school diploma or equivalent

Job description

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency(“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards(“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com

Job Description Summary

• Maintaining calibration database and records
• Controlling quality documents and revisions
• Processing RMAs and customer complaints
• Coordinating customer and third-party source inspections
• Supporting audits and quality reporting

Position Scope

Supports the Quality Management System (QMS) by maintaining calibration and quality records, controlling documented information, coordinating customer returns and complaints, and supporting inspection activities. This role serves as a central point of coordination between Quality, Operations, Supply Chain, and Customers to ensure compliance with internal procedures and customer/regulatory requirements.

Duties and Responsibilities

• Maintain the calibration database for all inspection, measuring, and test equipment
• Schedule calibration activities and coordinate with internal teams and external calibration providers
• Track calibration status, certificates, and out-of-tolerance conditions
• Ensure calibration records are accurate, complete, and retained per record-retention requirements
• Process Return Material Authorizations (RMAs) in accordance with company procedures
• Log, track, and route customer complaints to appropriate functions
• Ensure timely investigation support and communication with internal teams
• Maintain complaint and RMA records, metrics, and closure status
• Coordinate customer and third-party source inspections
• Assist with internal and external audits (ISO 9001 / AS9100 / customer audits)
• Maintain quality records and databases
• Ensure controlled documents are reviewed, approved, released, and distributed correctly
• Track quality metrics and provide status reports as requested
• Support continuous improvement and corrective action activities
• Works to develop customer relationships through collaboration, respect, professionalism, trust and integrity. Listens to and understands customer requirements taking prompt, appropriate action that exceeds expectations
• Interface with the supplier quality, receiving, procurement, and additional production departments to obtain and compile all necessary documentation required for source inspection package.
• Perform all other related duties as assigned.

Essential Knowledge, Skills, and Requirements

• Ability to perform assigned tasks independently with limited supervision
• Ability to read and understand PCB drawings
• Ability to perform repetitive tasks accurately
• Must be a detailed oriented individual
• Ability to use measurement tools such as calipers, gauges, or CMM equipment
• Ability to work both independently or as part of a team
• Demonstrates ability to work in a dynamic, fast-paced work environment
• Ability to accurately perform basic computer tasks
• Requires understanding of related inter-department processes
• Ability to collect data and update measurements
• Strong communication skills in English-verbal & written, planning, and organizational skills.
• Strong computer skills and technical aptitude
• Ability to manage multiple administrative and written tasks professionally and accurately within designated timelines.
• Must be able to handle interruptions to work flow as necessary to accommodate requests.

Education and Experience

Education: High school diploma or equivalent preferred.

Experience: 1-2 years of manufacturing experience preferred. Experience within the aerospace industry (i.e AS9100, AS9102, IPC-6012, IPC-A-600) is a plus. Experience with calibration systems and document control. Strong computer skills and technical aptitude. Demonstrated ability to manage multiple administrative and written tasks professionally and accurately within designated timelines. Previous experience reading and interpreting GD&T requirements on manufacturing drawings helpful. PCB experience preferred, but not required. Experience with ETQ Reliance & Oracle a plus.

#LI-MP1 #ISBU

Additional Job Description

• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Works on assignments that are routine in nature, requiring limited judgement.
• Has little or no role in decision making.

Compensation and Benefits

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401k, flexible spending and health savings accounts, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available on the 1st of the month following date of hire. For some positions, only PTO and holiday benefits are offered. Compensation ranges for roles at TTM Technologies varies depending on a wide array of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At TTM Technologies, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on each individual set of circumstances. A reasonable estimate of the current range is: $53,432 - $89,053 Additional compensation: An annual or quarterly company bonus may apply based on position assignment. Positions hired for alternative shift may be eligible for a shift premium based on the assigned shift and location.

Export Statement

• Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

TTM is always looking for top talent.

Company Overview (Repeat)

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency(“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced interconnect products, including PCBs and substrates. TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com.