Job Title: Quality Technician
Reports To: Quality Manager
Department: 4400 – Salary Quality Control
Location: Ice Industries Bowling Green ∙ 333 Van Camp Road ∙ Bowling Green, OH 43402
General Job Function
The Quality Technician is responsible for supporting production by approving first-piece setups and required checks per the control plan.
Job Duties
- Assist with quality investigations of all internal and external non-conformances of any returns from our customers.
- Approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials.
- Approves in-process production by confirming specifications, conducting visual and measurement tests, and communicating required adjustments to the production supervisor.
- Approves finished products by confirming specifications, conducting visual and measurement tests, returning products for re-work, and confirming re-work.
- Document inspection results by completing reports and logs, summarizing re-work and waste, and inputting data into a quality database.
- Keeps measurement equipment operating by following operating instructions; calling for repairs.
- Maintains a safe and healthy work environment by following standards and procedures; complying with legal regulations.
- Updates job knowledge by participating in educational opportunities; reading technical publications.
- Accomplishes quality and organization mission by completing related results as needed.
- Performs other incidental and related duties as required and assigned, including projects or assignments to support the plant.
Working Conditions
- The Quality Technician is a safety-sensitive position working directly with machinery and equipment. Frequent exposure to a non-climate-controlled manufacturing environment where ambient air temperature can occasionally exceed outside air temperature.
- Must be able to sit and view a computer screen for extended periods.
- Must be able to bend at the waist and knees, walk and stand for extended periods.
- Must be able to lift and move objects weighing up to 40 pounds when necessary.
- Must be able to bend, stoop, crawl under or over, and frequently climb (stairs).
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
- Must be flexible and able to change schedule and hours of work to meet the needs of the organization
Required Education, Experience & Skills
- 2-year associate's degree with 2-4 years of manufacturing and quality experience or equivalent education, training, and quality experience in a manufacturing environment.
- Must be computer literate and proficient with Windows and MS Office (Word, Excel, and PowerPoint).
- Strong communication, both oral and written, and interpersonal skills; ability to build relationships at multiple levels to work cross-organizationally toward solutions
- Ability to read and interpret technical instructions, including customer specifications and quality standards.
- Ability to self-motivate, problem-solve, and work in a dynamic environment
- Extreme attention to detail and the ability to think strategically
- Must be detail-oriented with strong organizational and analytical skills.
- Ability to add, subtract, multiply, and divide inches and pounds using whole numbers, common fractions, and decimals.
- Hands-on knowledge and experience in roll forming and tooling are preferred.
- Proficient in precision measuring tools and gages.
- Excellent knowledge of SPC, GD &T., C&PA, Quality management systems, and ISO:9001
- Root cause analysis and comprehensive customer 8D
- Experience in operating a CMM or FARO arm, precision measuring equipment, and gauges.
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