Quality Technician

ThermoSafe; Tupelo (MS); On-site; USD 26,000 - 27,000; Full time

Job summary

ThermoSafe is seeking a Quality Technician in Tupelo, MS to support quality assurance and ensure products meet specifications. You will inspect materials, in-process items, and finished goods, maintain quality records, and assist with regulatory compliance.

This role emphasizes safety, teamwork, and continuous improvement across production lines. The position reports to the Plant Quality Manager and requires attention to detail, strong communication, and the ability to work in a fast-paced

Qualifications

• High school diploma or GED required.
• Ability to read, understand, and follow procedures and work instructions.
• Strong attention to detail and accurate documentation.

Responsibilities

• Inspect raw materials, in-process production, and finished products.
• Maintain accurate quality records and documentation.
• Follow SOPs and safety policies.
• Identify quality concerns and communicate results to leadership.
• Support continuous improvement and root-cause analysis.
• Troubleshoot inspection equipment and perform basic Preventive Maintenance.
• Collaborate with cross-functional teams to resolve issues.

Skills

Attention to detail

Communication skills

Reading procedures

Root cause analysis

Analytical skills

Team collaboration

Independent work

Safety compliance

Education

High school diploma or GED

Tools

Microsoft Office

ERP systems

Inspection equipment

Job description

Compensation: $18.78 per hour $1.00 shift differential

Shift: 2nd Shift

Location: Tupelo, MS

Compensation: $18.78 per hour $1.00 shift differential

Shift: 2nd Shift

Position Summary

The Quality Technician is responsible for supporting quality assurance initiatives and ensuring that customer expectations and product quality standards are consistently met or exceeded. Reporting to the Plant Quality Manager, this position performs inspections of raw materials, in-process production, and finished products to verify compliance with established specifications and quality requirements. The Quality Technician maintains accurate quality records, supports regulatory and environmental compliance efforts, troubleshoots inspection equipment, and collaborates with production and leadership teams to identify and resolve quality concerns. This role plays a critical part in promoting ThermoSafe’s culture of safety, quality, operational excellence, and continuous improvement.

Key Responsibilities

• Comply with all established safety policies, procedures, and work practices to ensure the safe performance of assigned duties.


• Promote and maintain a safe work environment by identifying and correcting unsafe conditions, participating in safety meetings, conducting safety inspections, and supporting accident investigations as required.


• Follow company policies, Standard Operating Procedures (SOPs), work instructions, and ThermoSafe's Code of Conduct.


• Perform inspections of raw materials, in-process production, and finished products to verify compliance with established specifications and quality standards.


• Conduct visual, dimensional, and functional inspections using approved inspection methods, equipment, and documentation.


• Communicate quality concerns and nonconforming inspection results to production personnel and leadership to support timely corrective actions.


• Adhere to Hold for Inspection (HFI) procedures and support the disposition of nonconforming materials.


• Maintain accurate quality records, inspection reports, certifications, and related documentation in accordance with company requirements.


• Troubleshoot, verify, and perform basic preventive maintenance activities on inspection and testing equipment as assigned.


• Communicate shift-to-shift information and provide updates on quality issues, concerns, and priorities.


• Monitor inventory levels and replenish quality supplies and materials as needed to support daily operations.


• Complete and maintain environmental, safety, SDS, and regulatory documentation for assigned responsibilities.


• Ensure compliance with applicable environmental regulations when handling, storing, or disposing of hazardous and non-hazardous materials.


• Support continuous improvement initiatives by identifying opportunities to enhance quality, efficiency, and operational performance.


• Collaborate with cross-functional teams to investigate quality issues, identify root causes, and implement corrective actions.


• Maintain a clean, organized, and audit-ready work area in accordance with company standards.


• Perform additional duties and special projects as assigned by management.

Qualifications

• High school diploma, GED, or equivalent required.


• Ability to effectively communicate verbally and in writing with employees, supervisors, and cross-functional teams.


• Demonstrated ability to read, understand, and follow written procedures, specifications, and work instructions.


• Ability to identify, assess, and communicate defects, nonconformances, and quality concerns.


• Basic proficiency in Microsoft Office applications, including Outlook, Word, and Excel, as well as data entry systems.


• Strong attention to detail and commitment to maintaining accuracy in inspections, documentation, and recordkeeping.


• Ability to effectively train, instruct, and support other employees on quality procedures and best practices.


• Strong organizational, problem-solving, and analytical skills.


• Ability to work independently and collaboratively in a fast-paced manufacturing environment.


• Commitment to workplace safety, quality standards, and continuous improvement.

Preferred

• Previous experience in a quality assurance, quality control, or manufacturing environment.


• Experience conducting visual and dimensional inspections using measuring and testing equipment.


• Familiarity with quality management systems, inspection procedures, and root cause analysis methodologies.


• Experience maintaining quality records, audit documentation, and compliance-related reports.


• Working knowledge of ERP systems, quality tracking software, and electronic document management systems.

ThermoSafe is an Equal Opportunity Employer