Quality Technician

Reynolds Consumer Products LLC; Town of Grand Chute (WI); On-site; USD 36,000 - 37,000; Full time

Job summary

Reynolds Consumer Products LLC is seeking a Quality Technician at our Appleton, WI plant to monitor product and process quality. The role involves routine inspections, testing, data analysis, and collaboration with cross-functional teams to drive continuous improvement.

You will work on 12-hour rotating shifts (6am–6pm and 6pm–6am), perform testing, document results, and support root-cause investigations while upholding GMP and food safety standards.

Qualifications

• Knowledge of SPC and statistical techniques applied to manufacturing quality.
• Strong analytical and problem-solving abilities with attention to detail.
• Proficiency in Excel and documentation of inspection results.

Responsibilities

• Perform routine product inspections and quality testing throughout manufacturing processes.
• Analyze quality data and monitor SPC to identify trends and necessary actions.
• Maintain accurate inspection records and communicate issues to leadership.
• Support investigations and corrective actions for quality problems.
• Ensure GMP, food safety and quality procedures are followed.

Skills

SPC principles

Analytical thinking

Problem solving

Attention to detail

Excel

Effective communication

Documentation

Independent work

Team collaboration

Education

High school diploma or GED

Tools

SPC software

Quality Management Systems

Job description

Job Overview

Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We are passionate about achieving results and have fun winning as a team!We currently have an opportunity for a Quality Technician at our Manufacturing Plant in Appleton, WI.

NIGHT DAY ROTATING SHIFT HOURS6am - 6pm/ 6pm - 6am(12 Hour Shift)

Responsibilities

The Quality Technician supports manufacturing quality by monitoring product and process performance, conducting inspections and testing, analyzing quality data, and identifying conditions that may affect product conformance. This position provides timely quality information to production leadership and cross-functional teams, supports investigation and corrective action activities, and contributes to continuous improvement efforts. The Quality Technician works within established quality, food safety, and manufacturing requirements and uses statistical analysis to identify trends, improve process capability, reduce waste, and support consistent product quality.

You Will Have the Opportunity to Make Great Things Happen!

Quality Inspection and Testing

• Perform routine product inspections and quality testing throughout the manufacturing process.
• Perform hourly product inspections and quality checks according to Product Quality Plans and inspection procedures.
• Conduct testing using established quality methods and accurately document inspection results.
• Monitor production processes to ensure compliance with quality specifications and product standards.

Quality Data and Analysis

• Analyze quality data to identify trends, investigate issues, and recommend corrective actions.
• Monitor Statistical Process Control (SPC) data and identify trends requiring corrective action.
• Utilize quality tools including control charts, histograms, process capability analysis, and other statistical methods.

Documentation and Communication

• Maintain accurate inspection records and quality documentation.
• Maintain complete and accurate inspection records, quality reports, and testing documentation.
• Communicate quality concerns promptly to production leadership and cross-functional teams.
• Communicate quality issues and nonconforming conditions to Rapid Responders, Team Leaders, Shift Leaders, Process Leaders, and Quality Management.

Problem Solving and Continuous Improvement

• Assist with investigations into product quality issues and support root cause analysis and corrective actions.
• Support continuous improvement initiatives focused on quality, process capability, and waste reduction.
• Support audits, process improvements, and quality initiatives as assigned.

Quality and Food Safety Compliance

• Ensure compliance with Good Manufacturing Practices (GMP), food safety standards, and company quality procedures.
• Ensure compliance with Good Manufacturing Practices (GMP), food safety requirements, and quality system procedures.

You Will Love It Here If…

• You put safety first, always
• You listen, learn, and evolve
• You are passionate about collaboration, teamwork, and achieving shared goals
• You treat all people with respect, operating ethically, and embrace inclusivity
• You are committed to improving our impact on local communities

Requirements

Education/Experience

Required

• High school diploma or GED.

Preferred

• Experience in a manufacturing or production environment.
• Working knowledge of quality inspection methods and manufacturing processes.
• Experience with quality management systems and continuous improvement methodologies.
• Ability to quickly learn new technologies and quality systems.

Knowledge/Skills/Abilities

• Knowledge of Statistical Process Control (SPC) principles.
• Ability to apply basic statistical techniques, including control charts, histograms, and process capability analysis.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency with Microsoft Office, including Excel.
• Ability to communicate effectively with employees at all levels of the organization.
• Ability to organize work, prioritize tasks, and maintain accurate documentation.
• Ability to work independently while collaborating effectively in a team environment.

Competencies

• Quality Focus – Consistently applies quality standards, inspection procedures, and attention to detail to ensure products meet customer and regulatory requirements.
• Analytical Thinking – Use data, statistical tools, and sound judgment to identify trends, solve problems, and improve manufacturing performance.
• Problem Solving – Investigates quality issues, identifies root causes, and supports corrective and preventive actions that improve product quality.
• Attention to Detail – Maintains a high degree of accuracy when performing inspections, documenting results, and evaluating product conformance.
• Collaboration – Works effectively with production, engineering, maintenance, and quality teams to resolve issues and improve manufacturing processes.
• Accountability – Takes ownership of inspection activities, follows established procedures, and ensures quality issues are communicated and resolved promptly.

Want to know more? Check out our website or connect with us on LinkedIn!

Not a good fit but know someone who is? Please refer them! RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations.

Pay Range

USD $26.47 - USD $26.47 /H