Quality Technician

Thales USA, Inc. (AMS); Salt Lake City (UT); Hybrid; USD 58,000 - 111,000; Full time

Benefits offered by this job

Elective Health, Dental, Vision

Retirement Savings Plan with company-m

Paid Holidays & PTO

Well-being Program

Job summary

Thales USA, Inc. (AMS) in Salt Lake City, UT is seeking a Quality Technician who will apply quality engineering principles, inspection methods, and continuous improvement practices to ensure product and process quality throughout the manufacturing lifecycle.

You will plan and execute receiving, in-process, and final inspections while partnering with Operations, Engineering, Supply Chain, and Program teams. This role supports supplier quality, root cause investigations, CAPA, and quality system

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field.
• Experience supporting quality systems in manufacturing or regulated environments.
• Familiar with ISO 9001:2015 and performing inspections (receiving, in-process, FAI).
• Experience with root cause analysis and CAPA using structured problem-solving methods.
• Strong analytical, communication, and cross-functional collaboration skills.

Responsibilities

• Perform receiving, in-process, final, and First Article Inspections (FAI).
• Partner with Engineering, Operations, Supply Chain, and Program teams to implement quality requirements.
• Lead investigations of nonconformances and CAPA to drive improvement.
• Analyze quality metrics and trends to reduce defects and improve reliability.
• Support audits and maintain quality records to ensure ISO 9001 and regulatory compliance.
• Provide quality engineering guidance to manufacturing and cross-functional teams.

Skills

Root cause analysis

CAPA

Quality data analysis

Cross-functional collaboration

ISO 9001 knowledge

Receiving/Final Inspections

Education

Bachelor’s degree in Engineering/Quality/Manufacturing

Tools

PeopleSoft

SAP

Job description

Quality Technician

Location: Salt Lake City, United States of America

Salt Lake City, UT (Fully Onsite) or (Hybrid)

Position Summary

Thales is looking for a Quality Technician, whose role involves applying quality engineering principles, inspection methodologies, and continuous improvement practices to ensure product and process quality throughout the manufacturing lifecycle.

In this position, you will plan and execute receiving, in-process, and final inspections while partnering with Operations, Engineering, Supply Chain, and Program teams to ensure compliance with customer, regulatory, and company requirements. You will also analyze quality data, lead root cause investigations, drive corrective and preventive actions, and support supplier quality, new product introductions, and quality system improvements. Your technical expertise and commitment to continuous improvement will play a critical role in enhancing manufacturing performance, maintaining ISO 9001 compliance, and delivering high-quality products to customers.

Key Areas of Responsibility

• Perform receiving, in-process, final, and First Article Inspections (FAI) to verify materials and products comply with engineering drawings, specifications, customer requirements, and quality standards.
• Partner with Engineering, Operations, Supply Chain, and Program teams to implement quality requirements, support new product introductions, process validations, and supplier quality initiatives.
• Lead investigations of nonconformances, quality escapes, and customer issues using root cause analysis, while developing and verifying corrective and preventive actions (CAPA) to drive continuous improvement.
• Analyze quality metrics, inspection results, and manufacturing performance trends to identify risks, reduce defects, improve product reliability, and enhance manufacturing efficiency.
• Support internal and external audits by maintaining quality records, inspection documentation, and ensuring compliance with ISO 9001, customer, and regulatory requirements.
• Provide quality engineering expertise and guidance to manufacturing and cross‑functional teams while supporting customer quality activities and driving operational excellence through continuous improvement initiatives.

Minimum Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field, or an equivalent combination of education, certifications, and relevant experience.
• Experience supporting quality systems within a manufacturing, aerospace, electronics, or other regulated environment.
• Working knowledge of ISO 9001:2015, quality management systems, and experience performing receiving, in-process, final, and First Article Inspections (FAI).
• Experience conducting root cause analysis, corrective and preventive actions (CAPA), and continuous improvement using structured problem‑solving methodologies.
• Strong analytical skills with the ability to interpret quality data, identify trends, improve product and process performance, and apply statistical quality tools.
• Strong communication, organizational, and collaboration skills with proficiency in Microsoft Office and quality‑related business systems, along with the ability to work independently and influence cross‑functional teams.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Special Position Requirements

• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or a similar quality certification. Knowledge of IPC‑A‑610 standards and electronics manufacturing processes.
• Experience with ERP systems, including PeopleSoft, SAP, or equivalent enterprise systems.
• Experience supporting supplier quality activities, customer quality investigations, and corrective action initiatives.
• Lean Manufacturing, Six Sigma Green Belt, or other continuous improvement training and experience. Ability to travel up to 20% domestically and/or internationally as needed to support business requirements.

Why Join Us?

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

This position will require successfully completing a post‑offer background check. Qualified candidates with (a) criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

(For Internal candidate, if you need more information, please raise HR request through MyThales)

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between.

Total Target Cash (TTC) 58,073.82 - 110,855.15 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

Thales provides an extensive benefits program for all full‑time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well‑being Program

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail].

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