Quality Technician

Thales; Salt Lake City (UT); Hybrid; USD 58,000 - 111,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

FSA/HSA

Life Insurance

Retirement Savings Plan

Paid Time Off

Holidays

Job summary

Thales is seeking a Quality Technician in Salt Lake City to ensure product and process quality throughout manufacturing. You will plan inspections (receiving, in-process, final, FAI), analyze quality data, and lead CAPAs while partnering with Operations, Engineering, Supply Chain, and Programs.

Responsibilities include quality data analysis, supplier quality support, and continuous improvement initiatives to maintain ISO 9001 compliance and deliver high-quality products.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related field, or equivalent experience.
• Experience supporting quality systems in manufacturing or regulated environments.
• Knowledge of ISO 9001:2015 and inspection methods (receiving, in-process, final, FAI).
• Root cause analysis, CAPA, and continuous improvement experience.
• Strong data interpretation, trend analysis, and quality tool usage.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Perform receiving, in-process, final, and FAI inspections against drawings and requirements.
• Collaborate with Engineering, Operations, Supply Chain, and Programs to implement quality requirements.
• Lead investigations of nonconformances and CAPA to drive improvements.
• Analyze quality metrics and manufacturing trends to reduce defects and improve reliability.
• Support audits and maintain quality records in compliance with ISO 9001 and regulations.
• Provide quality engineering guidance to manufacturing and cross-functional teams.

Skills

Analytical skills

Communication

Collaboration

Problem-solving

Independent work

Education

Bachelor's degree in Engineering or related

Tools

PeopleSoft

SAP

Quality systems experience

Job description

Location: Salt Lake City, United States of America

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Quality Technician

Salt Lake City, UT (Fully Onsite) or (Hybrid)

Position Summary

Thales is looking for a Quality Technician, whose role involves applying quality engineering principles, inspection methodologies, and continuous improvement practices to ensure product and process quality throughout the manufacturing lifecycle.

In this position, you will plan and execute receiving, in-process, and final inspections while partnering with Operations, Engineering, Supply Chain, and Program teams to ensure compliance with customer, regulatory, and company requirements. You will also analyze quality data, lead root cause investigations, drive corrective and preventive actions, and support supplier quality, new product introductions, and quality system improvements. Your technical expertise and commitment to continuous improvement will play a critical role in enhancing manufacturing performance, maintaining ISO 9001 compliance, and delivering high-quality products to customers.

Key Areas of Responsibility

• Perform receiving, in-process, final, and First Article Inspections (FAI) to verify materials and products comply with engineering drawings, specifications, customer requirements, and quality standards.
• Partner with Engineering, Operations, Supply Chain, and Program teams to implement quality requirements, support new product introductions, process validations, and supplier quality initiatives.
• Lead investigations of nonconformances, quality escapes, and customer issues using root cause analysis, while developing and verifying corrective and preventive actions (CAPA) to drive continuous improvement.
• Analyze quality metrics, inspection results, and manufacturing performance trends to identify risks, reduce defects, improve product reliability, and enhance manufacturing efficiency.
• Support internal and external audits by maintaining quality records, inspection documentation, and ensuring compliance with ISO 9001, customer, and regulatory requirements.
• Provide quality engineering expertise and guidance to manufacturing and cross-functional teams while supporting customer quality activities and driving operational excellence through continuous improvement initiatives.

Minimum Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, or a related technical field, or an equivalent combination of education, certifications, and relevant experience.
• Experience supporting quality systems within a manufacturing, aerospace, electronics, or other regulated environment.
• Working knowledge of ISO 9001:2015, quality management systems, and experience performing receiving, in-process, final, and First Article Inspections (FAI).
• Experience conducting root cause analysis, corrective and preventive actions (CAPA), and continuous improvement using structured problem-solving methodologies.
• Strong analytical skills with the ability to interpret quality data, identify trends, improve product and process performance, and apply statistical quality tools.
• Strong communication, organizational, and collaboration skills with proficiency in Microsoft Office and quality-related business systems, along with the ability to work independently and influence cross-functional teams.

Special Position Requirements

• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or a similar quality certification. Knowledge of IPC-A-610 standards and electronics manufacturing processes.
• Experience with ERP systems, including PeopleSoft, SAP, or equivalent enterprise systems.
• Experience supporting supplier quality activities, customer quality investigations, and corrective action initiatives.
• Lean Manufacturing, Six Sigma Green Belt, or other continuous improvement training and experience. Ability to travel up to 20% domestically and/or internationally as needed to support business requirements.

Why Join Us?

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 58,073.82 - 110,855.15 USD Annual This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including - but not limited to - the employee's career path history, competencies, skills and performance, as well as the company's annual salary budget, the customer's program requirements, and the company's internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law.

Benefits

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program