Quality Technician

Shearer Companies; New Hope (TN); On-site; USD 53,726,000 - 71,635,000; Full time

Job summary

Shearer Companies is hiring a Quality Technician Level I/II/III in New Hope, TN. You will clean, inspect, test, and inventory critical medical equipment to ensure readiness for healthcare customers. The role offers opportunities to grow in responsibility and leadership as you develop technical skills.

You’ll troubleshoot equipment, coordinate repairs, and maintain accurate records while collaborating with internal teams, customers, and Field Service Engineers to meet delivery timelines.

Qualifications

• Candidate must be detail-oriented with hands-on problem solving.
• Experience inspecting, testing, and maintaining medical equipment.
• Familiarity with inventory systems and barcode tracking.
• Strong communication with internal teams and customers.

Responsibilities

• Prepare medical equipment by cleaning, inspecting, and basic testing.
• Identify equipment needing repair and coordinate with teams and customers.
• Troubleshoot and repair electronic medical equipment at higher levels.
• Maintain accurate inventory, barcodes, and inspection records.
• Coordinate receiving, shipping, and inventory tracking to meet ship dates.
• Perform physical and cycle counts and manage parts.
• Keep warehouse organized and safe, and assist with training when needed.
• Support customer service, tradeshow staging, and on-site training as required.
• Escalate issues at higher technician levels and assist with workload planning.

Skills

Detail-oriented

Quality inspection

Inventory management

Troubleshooting

Communication

Job description

Job Description

Quality Technician Level I/IIBe Part of the Team Behind Reliable Medical Equipment

Pay Rate: $22/hour

Are you detail-oriented and looking for a hands‑on role where your work makes a real difference?

As a Quality Technician, you'll help ensure critical medical equipment is clean, inspected, tested, maintained, repaired, accurately inventoried, and ready when healthcare customers need it.

With opportunities at Level I and II this role offers room to build your technical expertise, take on greater responsibility, and grow into a leadership role.

What You'll Do

• Prepare medical equipment for customers by cleaning, maintaining, decontaminating, inspecting, and performing basic function testing.
• Identify equipment requiring repair, properly tag units, and coordinate repairs with internal teams, customers, and Field Service Engineers.
• At higher levels, troubleshoot, diagnose, adjust, maintain, and repair electronic medical equipment.
• Ensure equipment barcodes, inventory records, inspection updates, and documentation are accurate and up to date.
• Coordinate receiving, shipping, inventory allocation, and track-and-trace activities while ensuring customer ship dates are met.
• Conduct physical inventory counts, cycle counts, and parts management activities.
• Maintain a clean, organized, and efficient warehouse environment.
• Communicate with customers, Sales Representatives, hospital representatives, and internal teams regarding equipment availability, repairs, and inventory.
• Assist with tradeshow staging, on‑site training, and customer support activities.
• At Level III, help coordinate daily team workload, train junior personnel, and provide performance feedback to management.
• Support inventory reporting, month-end processes, and other operational projects as needed.
• Serve as a trusted point of escalation for equipment and customer issues at higher technician levels.

Why Join Us?

• Make a difference: Your work helps keep medical equipment ready for the healthcare professionals who rely on it.
• Hands‑on experience: Build valuable skills working with medical equipment, inventory systems, troubleshooting, and repair processes.
• Career growth: Opportunities to advance from Level I to Level II and III as you develop your technical and leadership skills.
• Be part of a team: Collaborate with technicians, engineers, customers, hospital teams, and other professionals every day.
• Variety in your work: No two days are exactly alike-you'll balance equipment, inventory, customer service, shipping, and technical responsibilities.