Quality Technician

A. O. Smith Corporation; Lebanon (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

A. O. Smith Corporation in Lebanon, TN is seeking a Quality Engineer to perform audits on products and processes, analyze quality data, and support continuous improvement across the department.

The role collaborates with the Quality Engineer and Manager to implement corrective actions, maintain documentation, and ensure compliance with internal and external standards. A degree and 3+ years experience are required, with a competitive benefits package offered.

Qualifications

• Associate degree or equivalent in quality, engineering, or related technical field.
• 3+ years of related work experience or training.

Responsibilities

• Collect and analyze quality data from logs, databases, and reports.
• Develop and maintain quality documentation including procedures and inspection forms.
• Investigate and resolve quality complaints, nonconformances, and audit findings.
• Support corrective and preventive action plans with QA team.
• Maintain document change controls and reference records.
• Ensure compliance with policies, standards, and customer requirements through audits.
• Prepare management reports with findings and recommendations.
• Perform other duties as assigned.

Education

Associate degree in quality/engineering

Job description

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Date: Aug 13, 2026

Location(s):

Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Business Unit: LOCHINVAR

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Performs quality assurance audits on products and processes, identifying and tracking quality issues, and ensuring compliance with internal and external standards. Utilizes data analysis, document control, and technical writing skills to support department objectives and continuous improvement initiatives.

Responsibilities

• Collects, reviews, and analyzes quality data from logs, databases, and reports to support quality improvement activities.
• Supports the development and maintenance of quality documentation including procedures, audit checklists, and inspection forms.
• Investigates and assists with the resolution of quality complaints, nonconformances, and audit findings.
• Assists the Quality Engineer and Quality Manager in executing corrective and preventive action plans.
• Monitors and maintains document change controls, revisions, and related reference documentation.
• Ensures compliance with company policies, industry standards, and customer requirements through internal auditing and documentation practices.
• Prepares reports for management summarizing findings, trends, and recommendations for improvement.
• Perform other duties as assigned

Qualifications

• Associate degree or equivalent combination of education and experience in quality, engineering, or a related technical field
• 3+ years of related work experience or training

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

Nearest Major Market: Nashville

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