Quality Technician

Manpower Group (USA); Eastlake (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

ManpowerGroup is seeking a quality-focused professional to perform inspections at multiple stages and ensure products meet all specifications. You will document results, support CAPA initiatives, and collaborate with engineering, operations, and supply chain teams.

The role emphasizes identifying nonconforming materials, reporting findings, and assisting in RMA processing and SPC data efforts to drive continuous quality improvements.

Qualifications

• Perform incoming, in-process, and final inspections per drawings, specs, and work instructions.
• Assist in root cause investigations and CAPA.
• Document inspection results accurately in logs or digital systems.

Responsibilities

• Perform incoming, in-process, and final inspections on materials and products.
• Assist in root cause investigations and support CAPA.
• Identify, document, and segregate nonconforming material.
• Partner with engineering, operations, and supply chain to resolve quality issues.
• Conduct inspections according to drawings, specifications, and work instructions.
• Verify products meet standards and regulations.
• Record inspection results in logs or systems.
• Prepare quality reports and communicate findings to supervisors or engineering teams.
• Evaluate and process returned goods (RMA) and document findings.
• Support SPC data collection and trend analysis.

Skills

Inspection techniques

CAPA

Root cause analysis

Documentation

Cross-functional collaboration

Tools

SPC basics

Job description

Key Responsibilities

• Perform incoming, in‑process, and final inspections on materials and products.
• Assist in root cause investigations and support corrective and preventive actions (CAPA).
• Identify, document, and segregate nonconforming material.
• Partner with engineering, operations, and supply chain teams to resolve and prevent quality issues.
• Conduct visual, dimensional, and functional inspections according to engineering drawings, specifications, and work instructions.
• Verify that products meet company, customer, and regulatory standards / specifications.
• Record Inspection results accurately in logs, forms, or digital systems.
• Prepare quality reports and communicate findings to supervisors or engineering teams.
• Evaluate and process returned goods (RMA) and document findings.
• Support SPC data collection and trend analysis.

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.