Quality Technician

Brio Water

California (MO)

On-site

USD 31,684 - 37,195

Full time

14 days+

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Benefits offered by this job

401K Retirement Plan

Paid Vacation Time

Paid Holidays

Job summary

Brio Water in California is hiring a Quality Inspector/Technician responsible for inspecting and testing water products. Duties include diagnosing issues, documenting inspections, and collaborating with teams. Ideal candidates have an Associate's degree, 1-2 years of testing experience, and strong attention to detail. The role offers growth potential, competitive pay of $23-$27 per hour, and a benefits package including 401K and paid vacation time.

Qualifications

Minimum 1-2 years of warehouse or product testing experience.
Ability to lift up to 50 lbs and stand for long periods.
Experience in a warehouse setting preferred.

Responsibilities

Inspect returned products for defects and issues.
Test units for functional issues like cooling and leaks.
Document inspection logs and testing data.

Skills

Basic mechanical aptitude

Strong attention to detail

Organizational skills

Education

Associates degree or higher education

Tools

Handheld tools

Multimeters

Job description

Brio Water Technology, a Home Organizers, Inc. company, is a market leading water products brand that has helped millions stay hydrated through its unique and innovative product line. We offer full home water solutions designed to elevate the way people hydrate, combining sophisticated technology with modern, top tier design to deliver exceptional performance, customer satisfaction, and enhanced functionality.

About the role

The Quality Inspector/Technician is responsible for product inspection and testing, diagnosing the root cause of complaints, documenting, and processing returned products, with a focus on water coolers and filtration. This role ensures that products are evaluated accurately for defects, repaired when possible, and dispositioned according to company standards.

What you’ll do

Receive and Inspect Sample Products/Returns
- Track returned products upon arrival
- Diagnose the root cause issue for returns
- Unpack returned units and visually inspect for physical damage (as needed)
- Verify RMA (returned merchandise authorization)
Diagnose Product Issues
- Test returned units and product samples for functional issues (cooling, heating, leaks, etc.)
- Identify cosmetic vs. functional defects and document findings
- Repair or recondition products
- Clean and repackage units as needed (for resale, parts refurbish, or scrap)
- Perform basic repairs if authorized (e.g., replacement of product components if in inventory)
Documentation & Reporting
- Complete inspection logs and testing data
Coordinate with QA and CS (Customer Service) Teams
- Report patterns of defects to Quality leadership/CS
- Communicate any missing parts or customer misuse to QA Management
Support Warehouse Operations
- Maintain organized work area (5S)
- Support inventory reconciliation for returns stock

Qualifications

Associates degree or higher education required
1–2 years of warehouse or product testing experience
Basic mechanical aptitude and familiarity with small appliances
Ability to lift up to 50 lbs and stand for long periods
Strong attention to detail and ability to follow SOPs/work with a system
Strong organizational skills, ability to work in fast-paced environment

Preferred Skills

Familiarity with water cooler function and parts (compressor, heating tank, etc.)
Experience with handheld tools and multimeters
Warehouse environment with variable temperatures
PPE may be required (gloves, safety glasses)
Regular handling of returned units and product samples (some with water residue or packaging debris)

We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including: