Quality Tech II - 1st Shift

Boston Scientific; Arden Hills (MN); Hybrid; USD 43.000 - 74.000; Vollzeit

Zusammenfassung

Boston Scientific is seeking a Quality Technician II for the Urology Complaint Investigation Site in Arden Hills, MN. The role supports product complaint investigations, performs analyses on returned devices, and writes clear investigation reports.

The position collaborates with engineers to improve methods, maintain work instructions, and contribute to continuous improvement within a quality-driven environment.

Qualifikationen

• Two years of experience with High School Diploma or equivalent
• Proven critical thinking and root-cause analysis to investigate problems
• Strong oral and written communication skills
• High attention to detail and accuracy in documentation

Aufgaben

• Serve as a subject matter resource for device analysis and quality investigations
• Perform testing, gather data, and analyze results of returned devices
• Document investigation activities with precise, technical writing
• Communicate quality concerns clearly to stakeholders via emails
• Assist engineers with data collection, review complaint data, and identify issues
• Support CAPA and NCEP activities and cross-functional investigations

Kenntnisse

Critical thinking

Root cause analysis

Oral and written communication

Detail oriented

Ausbildung

High School Diploma

Tools

GCMS

Microsoft Office

Jobbeschreibung

Additional Location(s): N/ADiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.About the role:The Urology Complaint Investigation Site (CIS) in Arden Hills is seeking a Quality Technician II to support product complaint investigations for urology devices. This role is responsible for performing detailed product analyses on returned devices, authoring clear and thorough investigation reports, and collaborating with internal and external partners to ensure investigations are completed accurately and on time. The Quality Technician II may partner closely with engineers to enhance analysis methods, update and maintain work instructions, and participate in continuous improvement initiatives. This position requires the ability to work independently while following established procedures and quality system requirements. A successful candidate demonstrates a strong ability to take direction, manage priorities, and deliver high-quality results with minimal supervision. We are looking for a collaborative team player with a strong desire to learn new skills, take initiative, and contribute proactively to a quality-focused environment.Work Mode:At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our Arden Hills, MN office at least three days per week.Relocation:Relocation assistance is not available for this position at this time.VISA:Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this timeYour responsibilities will include:Serve as a subject matter resource for device analysis and quality investigation processesPerform testing, gather data, and analyze results of returned devices to ensure compliance with quality standardsDocumenting product investigation activities with precise, technical, quality writingCommunicate quality concerns effectively to stakeholders through clear, timely emailsAssists engineers by reviewing complaint data and identifying issues in returned devicesIdentify and troubleshoot processes, device failures, and equipment issuesEvaluate analysis process and current coding to support continuous improvement initiatives, enhance device investigations, and provide informative dataAssists engineers with qualification and validation studies & reports by collecting, compiling, measuring, organizing and recording data, and by writing procedures.May identify non-conformances, support escalations, and conduct additional investigationsAssist with NCEP and CAPA activitiesWorking with cross-functional partners to complete different parts of investigationsParticipating in various continuous improvement projectsMaintain and calibrate lab equipmentRequired qualifications:2 years of experience with High School Diploma and/or equivalent experience, training , or apprenticeshipsMust work well in a team environmentProficient with Microsoft Office tools such as Outlook, Excel, Word, and PowerPointProven experience using critical thinking and root cause analysis methodologies to investigate problemsGood oral and written communication skillsAbility to maintain a high level of accuracy in documentation, inspections, and data reviewStrong attention to detail with the ability to collect data accurately while adhering to complex processesPreferred qualifications:Knowledge about electrical testingPrevious experience within the medical device industrySelf-starter with the ability to identify improvement opportunitiesAble to work independently under limited supervision as well as in a team environmentExperience with the Global Complaint Management System (GCMS)Requisition ID: 637376Minimum Salary: $ 43368Maximum Salary: $ 73736The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.